Why doesn't touch work?
Samsung Galaxy S4: Reset but Touch Screen not responding
1. If you recently got your screen repaired, it's possible that the repair was not put on correctly. Take it back to have them redo it.
2. If you replaced the screen and digitizer with aftermarket parts, I've heard of parts received DOA (dead on arrival or with issues of their own) being installed. In that case you may want to try getting parts from a different Seller
2. If your screen is not cracked and you did not damage the phone, and the phone is still under warranty, call Samsung Tech Support to see what they think. 1-800-SAMSUNG. You will need to mail it to Samsung for review. If it's deemed your fault it may cost up to $200 to fix +$30 to ship back to you +about that much to ship your phone insured to them. Or, take it to a local repair shop to save $$. If you have insurance on your phone from the Carrier, get them to check it out. It could be the touch sensor or the digitizer
3. This is a suggestion from online, however I don't think it will help, but it doesn't hurt to try. This suggestion is normally used when a tablet with a fixed battery that cannot be removed won't turn on.. Try depleting your battery to zero.. Meaning keep the phone on until the battery dies and the phone powers off by itself, take the battery out, hold down the power button with the battery removed to help the phone deplete any leftover energy in the phone. Put the battery back in, charge the battery to 100%, and then try powering on the phone after that. Doing so will soft reset the battery kind of like reconditioning it.
Dec 24, 2015 |
Samsung GALAXY S4