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Judi Schauer Posted on Jan 22, 2014
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No Hot Water

Hello, We have a N-0842-MC-NG that is around five years old. Recently, on our very cold below zero days, it has been taking quite a while to heat up, maybe five minutes. Today it is not heating at all. I don't know if the cold is a coincidence. It has power and flow. The burner light is not on. Do you have any advice? Thank you, Judi

2 Answers

Jim Goldsmith

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  • Master 2,005 Answers
  • Posted on Jan 22, 2014
Jim Goldsmith
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Change your thermocouple; it is the brass colored pencil like metal rod that sits over the burner and has a tube attached to the end of it the tube goes to the main gas valve; unscrew the thermocouple at the gas valve and remove it the main gas valve opens when the thermocouple gets hot by being in the pilot flame

bobalix

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  • Master 471 Answers
  • Posted on Jan 22, 2014
bobalix
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Severe cold can cause a variety of problems with gas appliances.Check the exhaust pipe termination to make sure it is not frosted shut. Also check regulator vent for frost. Hope this helps.

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4 Related Answers

Anonymous

  • 34 Answers
  • Posted on Feb 04, 2009

SOURCE: Takes long time to heat then goes from hot to cold.

I know that this is a great answer but with out being there its hard to answer you call there tech support they are great, I have had to call they from jobs before they can help
Phone Support:
Gas Products Technical Support: 800-642-3111
Electric Product Technical Support: 866-330-2729

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Anonymous

  • 1 Answer
  • Posted on Jul 12, 2009

SOURCE: Worcester combi boiler losing pressure & water through o/flow

having the same problem and its a new bolier. thanks , adriano.

Lickzee

  • 68 Answers
  • Posted on Aug 12, 2010

SOURCE: water is hot until you adjust the shower

These unit is design to operate at a specific flow rate and cannot be ajusted if you need to have a warm shower you will need to get a bath remote where you can turn down the temp whenever you need without disrupting the flow rate

A

Anonymous

  • Posted on Aug 16, 2011

SOURCE: Water is way too hot.

Before calling service technician who has service manual and can test which part has failed, open following links for troubleshooting resources including steps below and phone number for Bosch:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html
http://www.boschhotwater.com/HelpfulResources/TechnicalSupport/BoschAquaStarModels/2400ETechSupport/Troubleshooting/tabid/1131/Default.aspx

Clean inlet filter
Check all faucets for clear pathway
This unit does not work with preheated water (solar assisted)
Incoming water above 70 degrees, avoid restricted faucets
Check that both temperature sensors are making contact and firmly mounted on respective cold and hot pipes.
Descale heat exchanger
http://www.boschhotwater.com/Portals/7/TechBulletins/TWH-G2-13_Descaling.pdf

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Before calling service technician who has service manual and can test which part has failed, open following links for troubleshooting resources including steps below and phone number for Bosch:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html
http://www.boschhotwater.com/HelpfulResources/TechnicalSupport/BoschAquaStarModels/2400ETechSupport/Troubleshooting/tabid/1131/Default.aspx

Clean inlet filter
Check all faucets for clear pathway
This unit does not work with preheated water (solar assisted)
Incoming water above 70 degrees, avoid restricted faucets
Check that both temperature sensors are making contact and firmly mounted on respective cold and hot pipes.
Descale heat exchanger
http://www.boschhotwater.com/Portals/7/TechBulletins/TWH-G2-13_Descaling.pdf
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Aquastar 1600H NG Natural Gas Tankless Water Heater Bosch AquaStar Model 1600H NG Natural Gas Whole house tankless gas water heater, 117,000 Btu input, natural draft with hydro-generated ignition. Provides endless hot water for one major application at a time . Can replace 40-gallon storage tank water heater. Optional Accessory: Model AQ1- Power vent with built-in... More freeze protection when venting horizontally. Capacity: 1 to 2 Bathrooms Dimensions: 8.75D x 18.25 W x 29.75H Weight: 40 Max GPM @ 45F Rise: 4.2 Energy Factor: NG .80 LP .84 Minimum Input: 28,000 Maximum Input: 117,000 Vent Size: 5 Gas Connection: 3/4 Water Connections: 1/2 Warranty: 12-year warranty on heat exchanger, 2-year on parts Features: Endless hot water Can save up to 50% off utility costs annually Perfect for one major application at a time No standing pilot, hydro generated
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Takes long time to heat then goes from hot to cold.

I know that this is a great answer but with out being there its hard to answer you call there tech support they are great, I have had to call they from jobs before they can help
Phone Support:
Gas Products Technical Support: 800-642-3111
Electric Product Technical Support: 866-330-2729
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