Top oven does not work Both oven and grill - Belling XOU487 Electric Double Oven

Quite normal...top element is for grill/broil only. Bottom element is for bake only. If the grill element were to come on during baking a cake it'd burn the top of your cake to a crisp.
Some grill/broil elements cook at 500-700 degrees.

The unit is working as it should. The top oven lights will only come on when the top oven control knob is turned on. The grill control does NOT turn the lights on. If you want to see what you are grilling, then you should turn the top oven control on to its first position. This works even if the grill is operating.

First things first. The oven element is totally separate to the grill element. The clock has to have a time set for either the top or bottom oven to work, whereas the grill will work without the clock being set.
The control knob for the top oven is the ONLY control that will turn the top oven lights on, the grill does not turn the lights on. ( If you want to watch your toast, you have to turn the top oven switch on to the first setting as well as operating the grill control).
To prevent the grill being operated with the door shut, there is a micro-switch on the door hinge that allows the grill to operate ONLY when the door is down. The grill control also does not illuminate unless the door is down. There are two options on the grill control - right or left. One way is the inner element only and the other is both inner and outer ones.
So if you have done all that and it still doesn't work, then the micro-switch could be faulty.
Best of luck

First things first. The oven element is totally separate to the grill element. The clock has to have a time set for either the top or bottom oven to work, whereas the grill will work without the clock being set.
The control knob for the top oven is the ONLY control that will turn the top oven lights on, the grill does not turn the lights on. ( If you want to watch your toast, you have to turn the top oven switch on to the first setting as well as operating the grill control).
To prevent the grill being operated with the door shut, there is a micro-switch on the door hinge that allows the grill to operate ONLY when the door is down. The grill control also does not illuminate unless the door is down. There are two options on the grill control - right or left. One way is the inner element only and the other is both inner and outer ones.

If the elements 'look' okay, they probably are. The 'infinite control switch' is probably the problem. With out the use of a meter, it's guess work. Unless you can see a connection problem.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/craig_3fa289bf857b1a3c

keep turning the oven/grill selector past the temperature settings, it feels like it won't go any further but it does!

Hi,
If your electric oven is not heating then you probably have a bad heating element in your oven. This is not that hard to fix yourself...
Check out this tip that I wrote about the Oven not heating problem..

Oven Problems Electric Oven is Heating Slowly or Poorly
http://www.fixya.com/support/r4511800-oven_problems_electric_oven_heating

heatman101

The grills appear to be independant of each other. Does the oven still work and the oven light come on?

Depending on your answer it could be that the Top Oven Switch has gone faulty. The Grill Regulator and the Switch work together on the top oven. To get at both you will need to take the top of the oven off.

Creda reflection double oven had the same issue, both ovens work but the grill was either hot or cold, no temp control. I changed the thermostat first, due to being a novice and not fully understanding how things worked. it didn't help so I have changed the grill regulator,( bit that the knob fits onto) and it has solved the issue. I expect this to be the same with most top oven and grill combinations with the oven working but the grill only being hot or off.