My enV2 has been nothing but a problem.the ok button on the front screen is the only button that doesnt work.i set my lock for every 7 seconds and when it says press ok it never works.this causes me to never be able to use the front screen.PLEASE HELP ME!
Mine does the samething. Call customer support and let them know your phone is not working and you need a replacement. Mine is getting replaced. Mine started as just the "ok" button now it's moved to the 4-5-6 row. very frustrating.
Me and everybody else who has the env2 has had this happen to them.. the ok button was the first to quit working and then only the 4 5 6 and music button worked...the env2 is a terrible phone in my opinion...im on my 3rd one in 8 months
if you contact verizon they will issue you a replacement
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