My PS3 won't read the games or DVD's. Is the hard drive frozen or broken? My Son is very diappointed that he will lose all his game history? Can anyone help?

If the ps3 wont read DISC games the BD drive in the ps3 is bad and needs to be replaced. I would suggest you call Sony and have them replace the drive if the ps3 is still under warranty.

since the BD discs are read only and nothing is stored on them like game saves, your son wont lose any saves he has becasue they are stored on the ps3 hard drive.

i would suggest if you do send the console to sony i would back up the contents of the drive just incase they decide to wipe it clean.

you can perform a backup from the setting menus on the ps3.