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Question about SanDisk Sansa e260 MP3 Player

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Black screen, lit up blue wheel ,Cant see screen

I have a sansa 260a it is frozen . I won't turn off or on. the wheel is lit up blue but the screen is black. (off) I have a SanDisk sansa e260 and the screen is black like it is off but the blue wheel is on and you can hear music since i had it on radio i can only listen to it but i want to watch videos and actually see my screen. PlEASE HELP!!

Posted by meme_emelia on

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Anonymous

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  • 6 Answers

Try detaching the back by taking off the tiny screws (dont lose them!) taking out the battery + putting it back in.

Posted on Jun 02, 2009

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If the light around the spinning wheel is blue and the screen is black, then Hold the on/off button up for about 10-20 seconds and it should turn off. then you can just turn it on again. I fit doesn't work, then just wait for the battery to die and charge it back up.
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Goto > http://www.sansa.com/support/sansa_view/faqs

There is a FAQ page here that might help you.
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Go here:

http://www.sansa.com/support/sansa_e200/faqs

Also:

Question: How do I reset my Sansa?
Answer: Press and hold the Power/Menu button down for approximately 15
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