Question about HP DeskJet 5550 InkJet Printer

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Flashing lights I lost my temper when a paper jam occurred and yanked the offending sheet out of the printer from the front. The printer went into a dual flashing light mode (resume light and power light). I pushed each one - no change. I turned the unit off and on - no change. I unplugged it & then turned it back on - no change. The cartridges are located just to left of center and won't move. I promised it not to lose my temper again - no change.Any suggestions???Thanks, Al

Posted by AlFix5550 on

  • gentryc Jan 06, 2009

    Ditto! Same Exact Problem! Help!!

  • Anonymous Jan 13, 2009

    exactly the same problem.

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1 Answer

Chuck Gluth

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That flashing pattern is consistent with a stuck carriage. Here is a copy/paste from HP concerning the 5000 series and your flashing lights.

Issue

The print cartridge carriage is stuck.

Solution

1. Open the top access door on the printer.

2. Remove the ink cartridges.

3. Close the cartridge flaps after removing the ink cartridges.

4. Turn the printer off, then on again.

5. Replace the ink cartridges.

6. Close the top access door. Issue

The Resume light continues to blink after the cartridges are released.

OR

The carriage is stuck or makes a grinding noise.

Solution

1. Lift the top cover to the printer.

2. Turn the printer off and then on again.

3. Unplug the power cord from the back of the printer when the grinding noise starts. Unplug the power cord from the wall outlet.

4. Move the carriage towards the middle of the printer (this procedure may take a couple of tries to get the timing correct).

5. Take out the cartridges and close the top cover.

6. Reconnect the power cord to the back of the printer. Plug the power cord to the wall outlet.

7. Open the top cover, reinstall the cartridges, and then close the top cover.

Posted on Oct 23, 2007

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pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
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