Question about Brother MFC 8500 All-In-One Laser Printer

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Paper jam when i print, the roller cant load the paper.. error massage is out of paper... is the roller spoilt? can it be fix & how?

Posted by Anonymous on

  • 12 more comments 
  • Anonymous Nov 11, 2007

    Can't print to 4 x 6 paper from top feeder, rollers appear to be not picking up media.

  • dariuslee Nov 20, 2007

    I can only looad 2 or 3 sheets of paper at a time into the main tray. Anymore than that and it won't roll through or push in all the way. I can't see any blocks and I've tried sliding it in using the extending lever and without.

  • Anonymous Dec 04, 2007

    Mine does the same thing. I have to load a 1/2" stack of paper & then help feed the top sheet.

  • brianw Dec 07, 2007

    Paper jam problem. Says to load paper when trying to print (when paper is already loaded into printer)

  • Anonymous Dec 10, 2007

    the paper keeps jaming and load at an angle

  • brig390 Dec 13, 2007

    paper jam error comes on everytime I try to make a copy.(after restting)

    The roller solinoid is not operating.

    Whats the problem?????

  • Anonymous Dec 17, 2007

    This printer can load paper properly maybe 20% of the time. Otherwise I have to help guide it through or it will give me an out of paper error. Time to exchange it.

  • JasonMn Feb 04, 2008

    Mine will feed two blank sheets through and then say "Out of Paper." It's 2 months old.

  • Anonymous Feb 14, 2008

    I have removed paper from the back door and tried printing again, but printer does not pick up the paper to print, just says out of paper message

  • Anonymous Mar 02, 2008

    I have checked back of printer for jammed papersand started over

  • das897 Mar 04, 2008

    when i try to print a paper the paper will get jammed and the program will say its out of paper, and if i look in side the ink roller is sort of jammed to, it looks a bit bented

  • Anonymous Jun 22, 2008

    I have a HP LaserJet 3030. I had a paper jam, which I pulled out. Now, every time I try to print, the machine makes an awful sound like it's trying to turn its wheels, and I get a message that says "no paper pickup".

    I have tried switching off and on, removing/reloading paper, opening it to check if anything looks odd (not that I can tell).

    It's like it is out of phase. Is there some way i can resent the thing to get it to print again?

    Many thanks


  • tdk451 Jun 22, 2008

    I have the same problem.

    Last week, I went to print something usingthe manual feeder. The paper came out most of the way then it got stuck. I pulled it out the rest of the way.

    Now when I try to print, it makes an awful sound, and a click, click, click, that sounds like it's trying to pick up, and I get an error message that says 'no paper pick up".

    I have tried switching the machine on and off, I have removed/reloaded the apaper, I even opned up the front to see if anything looked odd inside (not that I can tell).

    I dodn't think that anything has worn away - it's not like I use the printer all day every day.

    Help to resolve this would be greatly appreciated.


  • MeganJ Mar 21, 2009

    printer says check paper/ reload paper and there is no jam and plenty of paper.  This has been happening ever since we replaced the cartridge drum.



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My machine give message that check paper and reload paper. Paper is there, but It does not print, Please let me know. Thanks

De. nick Bhagia,

Posted on Feb 27, 2009



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  • 208 Answers

Sounds like worn out feed rollers.
They lose their tread and become very slick.
Like trying to drive a car on ice.
Replace the feed roller kit. Or kits depending on how many trays are affected

Posted on Dec 10, 2007



If Hp laserjet change rollers? If any kind of printer roller get rubber rejuvination liquid at an electronic store.

Posted on Oct 23, 2007

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Please try these general troubleshooting steps for paper jam issue: Turn off your printer to allow the paper feed rollers to turn freely. Remove the rear access door and check the pressure rollers. Verify that they are clean and clean the rollers with a soft towel if needed. Check if there is any jammed paper in this section and remove the jammed paper from the rear access door opening. Make sure that there are no torn pieces of paper in the fuser area and duplexer slot. Check if the carriage moves freely. Use both your hands to remove the paper that is stuck in the roller in order to avoid tearing of the sheet. Discard any paper that is damaged, and then reload the paper into the paper tray. Unlock the print cartridge access door. Check if there is any packaging material or paper debris stuck on the small metal pressure rollers that ride on the main feed roller. Do not mix different types of paper. Load only one type of paper for a print job. Make sure that the paper meets the paper-handling specifications. Slide the paper-length adjuster against the end of the paper stack and do not overfill the input tray. Connect the power cord and turn on your printer. Try to print a sample and if the error persists, then try to reset the printer. Try to update the driver. If nothing works, then service the printer.
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My canon MP287 cant when photocopy. The paper also started to jam so it cant print. what will I do?

When there is a paper jamb make sure the whole piece of paper is removed because any tiny pieces of paper that are left behind will cause further paper jambs.
If the paper does not feed through the printer correctly then the rubber rollers are dirty/sticky. Clean the rollers with methylated spirits to stop the paper from sticking to the rollers.

Mar 02, 2013 | Office Equipment & Supplies

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My printer keeps telling me to remove jammed paper, but there is no paper in it!! Help, and thanks!

OK do one thing off the printer then restart it.Reset the printer from printer option botton. then off again. After that when you on the printer then the massage naver come.

Thanks, i am waiting for your feed back & if you satisfied then thumps me please.

Jan 31, 2010 | Canon PIXMA MP150 All-In-One InkJet...

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I print a publication so I print many copies within a few days. It says Paper Jam in tray area but I can see no paper, it makes a noise and never feeds the paper.

Some Laser printers require the paper to be loaded out of the **** on one side to work well. Flip your paper **** over and try loading the paper upside down. Sounds funny but may fix your issue. Also look at the type of paper you are using your printer may need a thicker or thinner paper (look at the manual). Clean the pickup rollers!

Jul 07, 2009 | Samsung ML-2510 Laser Printer

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Epson aculaser cx11nf MP E paper jam

open the mp tray
locate 2 white plastic egg shaped piece on the ends of the steel rod
gently push one or the other towards the back of the machine
if the paper jam error message is on then the roller will turn as soon as you give it a push
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open and close door a or e
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Sep 01, 2008 | Epson ACULASER CX11NF All-In-One Printer

1 Answer


What happens is that the rubber roller that's supposed to pick paper up and load it in doesn't pull the paper from the tray anymore, hence it gives the paper jam error message. If you want you can replace that rubber roller to fix the problem, however first thing I do is to take that rubber roller out (remove tray and look underneath to find the roller) and turn it inside out then fit it back. This will give the rubber roller the grip that it missed and solve your problem.

Jul 13, 2008 | Lexmark Optra T610 Laser Printer

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Paper jam

remove papers fixed in printer than,

service your printer at service center of branded showroom

use quility papers for printing some time low quility paers make your printer donkey,

try to use best for long life span of printer.


May 16, 2008 | HP PSC 1315 All-In-One InkJet Printer

6 Answers

Paper Jam error

print_friendly.gif null.gif null.gif null.gif null.gif How to Resolve Paper Jams ID:894 null.gif null.gif null.gif
If the paper is lodged too far into the printer and can't be removed:
  1. Press the power button to turn the printer off.
  2. Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer.
  3. Close the front cover.
  4. Press the power button to turn the printer back on.
  5. Resend your document to print.
Ensure that:
  • The paper is a recommended paper for inkjet printers.
  • You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.
  • The printer is on a flat, level surface.
  • The left paper guide is against the side of the paper.
  • You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
  • The left paper guide does not cause the paper to bend in the sheet feeder.
  • Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.
  • Envelopes or the appropriate specialty papers are selected in the printer driver.
  • You are using a paper or envelope size supported by your printer.
Important: Your application may not be designed to print envelopes. For help, consult the documentation that accompanied your application.

Apr 26, 2008 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Printer jam

There is an easy fix for Lexmark E232 paper jams at the beginning of the paper path. This fix only works when the problem is that the paper starts to feed, but does not quite make it out of the paper tray.

The problem is the pickup paper rollers. If you remove the paper tray and press down on the paper indicator (the red lever to the left of the paper tray) you can see the twin rollers attached to a spring loaded armature.

Chances are these rollers are worn and are very smooth to the touch. This slick smooth surface does not have enough friction to push the paper up to the next roller.

To fix this, remove both rollers, they slide off easily. Then simply turn both rollers inside out and replace them on the armature. Notice how much "stickier" they feel now? Chances are your paper jam problems are over, until the rollers wear out again.

At that point you will have to replace them.

Mar 30, 2007 | Lexmark E232 Laser Printer

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