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When the bucket is full the arm is up the maker is off.
If the ice maker has a on/off button in off the ice maker is off
If the ice maker internal heater fails the cubes will not release and the white plastic ejector arms will be rotated CCW and pressing against the ice in the tray, Normal position for ejector arms is vertical.
If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
If ice in tray and ejector arms vertical several possibilities.
Freezer not cold enough to trip thermostat in ice maker to initiate release cycle.
Check freezer temperature <10 Fahrenheit thermostat in ice maker failure
The best way to check the operation is to manually lock the arm up into the off retention position. Wait a minimum of one hour. Open door and release arm down. Observe the operation of the ice maker. Is after a minute or so the ejector arm does not rotate then it is likely the ice maker has failed internally. If the ejector turns and no ice than you can assume either the water supply is off external from the refrigerator or more likely the water solenoid located behind the bottom back cover has failed. It is also possible that the hose that connects the solenoid to the ice maker has frozen right where it enters the freezer just above the ice maker. You should see ice built up at the entrance where the water fills the tray if this has occurred.
there are 2 things that could be problem, 1 is a heater element that heats the bottom of frozen cubes slightly to allow the cubes to be pushed out into the tray by plastic fingers under the cubes and controlled by a motor. best bet would be to get model number of fridge and/or ice maker and look for direct replacement online. There is a company out of Chicago that offers replacements for lots of models. Sorry I dont have their name, but google the results for ice maker for your make/model fridge.
Another potential issue that I have found is that you may have very strong water pressure coming into the fridge, which might make the water jump and splash out of the tray. Perhaps turning down the water pressure somehow might be an easy (and cheap) solution?
OK, Most times that would be the ice maker when they have an electronic module. Pour water in ice maker trays and let freeze. If it freezes and dumps but does not refill then the water control valve for that side is defective. If the cubes just sit there then for sure ice maker core.Let me know what happens and I will return soon with part numbers and locations, Thanks, Sea Breeze
Yes there is a heater that releases the ice cubes from the tray as they are being elected. There is an overheat thermostate relay inseries with the element in the ice maker assembly. The element is installed in the metal housing that holds the tray.
If the cubes do not release the heater should remain on until they do. Suggest that you turn off the ice maker by lifting arm to off and wait several hours. Open door drop arm and observe. If the cubes remain stuck when ejector fingers attempt to eject and ice doesen't eject then heater is not coming on. Suggest replace ice maker. The parts are easily available and easy to replace!
I have this model and it has stopped making ice for two different reasons. These solutions may not fix your particular problem, but they worked for me.
Problem #1: the water inlet to the ice tray is frozen shut. Solution #1: Raise the door that hides the ice tray. The water inlet is the black rubber nozzle on the right-hand side that points down into the ice maker. Squeeze the rubber nozzle between your fingers to break up any ice that may have formed inside the nozzle. This will clear the water path into the ice maker. Lower the ice tray door.
Problem #2: an ice cube is stuck in the ice tray. Solution #2: Raise the door that hides the ice tray. Look for any pieces of ice that were not completely ejected from the ice tray - they are usually partially ejected and are very easy to see. Carefully (but it may require a good deal of force) remove ice cube from tray. Lower the ice tray door.
Ice makers use a small heating element to release the ice from the mold tray..sounds like that isn't working and everything else is. Check to make sure all electrical connectors coming from the ice maker are properly seated into their mating connectors. If that doesn't solve your problem, you may be better serevd by just replacing the entire icemaker assembly.. Hope that helps...