Question about Sony Handycam DCR-TRV110 Camcorder

1 Answer

Display Error C:31:42



When I rewind or play my Hi 8 Tapes on my DCR-TRV110 camcorder, the camcorder stops, makes a beeping sound and displays a message: C:31:42


Unfortunately, I no longer have my manual.  What do you recommend?



Posted by Sim1 on

  • Sim1 Nov 06, 2007


    Thank you for your response. I tried what you suggested and it did not work. I removed the battery and installed another battery. I plugged the AC power adapter into the camcorder and that did not work either. I think it is more than what you are suggesting. It seems to go into this warning mode fairly quickly.

    So you know, I finally found the manual. It says that if the message starts with C and not E, then it is something I can fix. However, I have played with it over and over again to no avail.

    Can you continue to look into this?


  • Sim1 Nov 09, 2007


    It is now November 8th but I haven't heard back from my first reply on Nov 6th. Just wondering how you are making out.




1 Answer

Greg Stokes

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The Sony website trouble code sais your Camcorder has a problem and needs a power reset.

The remedy in the SONY troubleshooting guide is copied below.

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.

Posted on Nov 05, 2007

  • 1 more comment 
  • Greg Stokes
    Greg Stokes Nov 09, 2007

    Hi Grant sorry about the delay. I just got an email fixya that you had posted a comment tonight. I am on here everyday almost and for some reason fixya did not alert me to you second comment. I apologize. Give me a chance to study this problem further. Right now since the intial research in finding Sony's remedy to the solution did not work, I will have to get back to the sony manual and see if I see anything else. I am thinking now that you may have a dirty Tape read head. Please tell me what the camcorder will do. I am assuming a lot of stuff here. I guess everything works accept rewinding or playing back the tape.

  • Greg Stokes
    Greg Stokes Nov 09, 2007

    Possible solution for you Grant. Check out this webpage. These guys took there Camcorder like your apart and cleaned a purple piece inside and put it back together and it fixed it.

  • roger893
    roger893 Nov 15, 2012

    Had the same problem, and the tape halfway ejected, but wouldn't go back down nor open all the way. I tried the power reset you posted here 5 years ago and that worked. Thanks! And thanks to the internet for still being here for 5 years.



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