Question about HP Compaq Presario V2000 Notebook

1 Answer

Laptop dvd drive wont recognise.

The dvd drive gets power it spins a disk it flashes but it doesnt show up in windows, bios, disk manager or anywhere.

ive tried unplugging it and putting it back in. still no luck.

It isnt anywhere.

Posted by jameswoods on

  • jameswoods Oct 23, 2007

    thats what i recon



1 Answer

Chuck Gluth

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 90 Answers

Sounds like a bad cdrom drive. If it isnt even being picked up in the bios (cmos), then it'll never show in windows. If reseating the drive doesn't work, just replace it with a known good one. Unless there is damage to the plug inside, that should solve it.

Posted on Oct 23, 2007


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dvd writer not recognising any disc.just says insert disc

Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install. Check BIOS by pressing F key (correct F key is noted during boot) and make sure BIOS see's the Optical Drive.

Nov 06, 2012 | Computers & Internet

2 Answers

I put my old hard drive in as a slave, vista recognises it in management and device manager but doesnt recognise it in my computer?

it might need to be formatted, right click on the computer and click on manage, click on disk management and format the disk.

Mar 03, 2010 | Acer Aspire m5640 PC Desktop

1 Answer

DVD wont recognise disc

If your DVD drive don't show up in device manager and if there's no yellow exclamation mark in device manager, try to check IDE or SATA cable connection from your DVD drive to the motherboard. Also check the cable itself (are the wires inside broken?)

Feb 01, 2010 | LG GSA 4163B DVD±RW Dual Layer Burner

1 Answer

Our DVD player on our laptop is not working and this is the comment we get from Device manager - Windows cannot start this hardware device because its configuration information (in the registry) is...


It sounds like your DVD drive has become slightly unseated in it's mount (was the laptop dropped recently?) or else information about it has become corrupted in the operating system.

Will the machine boot to a CD or DVD if it is inserted at boot time and booting from the DVD drive is first in the BIOS settings? If so, the problem is in software, if not, you have hardware problems, likely a bad
DVD drive or the drive has become unseated in it's mount.

If it is a software problem:

Make sure the DVD drive is pushed all the way into the body of the machine, and then go into device manager and right click on the non-functioning DVD drive and select UNINSTALL (or delete). Agree to remove the device completely from the operating system if asked. Now reboot the machine, and it should re-install and initiate the communication with the drive.

If this fails to resolve the problem, you might consider the following more advanced fixes, but beware there are risks involved.

First, go into the system BIOS at boot time and DISABLE the DVD drive in the BIOS and then reboot your machine. In device manager, find the setting for SHOW ALL DEVICES which will show the DVD drive it no longer can see; the icon should be greyed out. UNINSTALL it. Then reboot into the BIOS, and reENABLE the DVD drive in the BIOS and reboot to Windows and see if it is recognised. You can also try going into the drive's properties in device manager and changing/updating the drivers from their default to any other set that is compatible, and then switching back (Windows will change the registry settings each time).

If this fails but the machine will boot to a CD, you might have to consider reinstalling a fresh copy of Windows.

If it is a hardware problem:

Turn the laptop over (unplugged from the power of course) and try to identify the two or three screws that hold the DVD drive in, and carefully unscrew them. With the DVD drive's door open, pull gently and the drive should come clean out of the machine. If it does not come out pretty easily, you have missed a screw. With the DVD drive out, close the door and check the connections on the tail of the unit - is there anything unusual - bent or broken connector? Try reseating the DVD unit firmly in the laptop and rebooting again...

Good luck...

Dec 08, 2009 | Toshiba Satellite Pro L300D-EZ1002X...

1 Answer

Hard disk recognised but not show up in my computer

Check the BIOS configuration to see if it deects the hard drive.
When you boot up the Samsung, does the hard drive spin up, if it does not spin up or makes a clicking sound the the hard drive is faulty.
To get your laptop operating again, replace the hard disk and install Windows on the new hard disk.

Jul 22, 2009 | Samsung NC10-14GW Notebook

1 Answer

Loosing cd/dvd completely from device manager

check your dvd in bios. is it recognised in bios ?
also try to push your dvd, dvd connection to motherboard might be loose.

Jul 31, 2008 | Acer Aspire 9300 Notebook

2 Answers

SimpleTech hard drive not found by my computer

This is because your bios is only configured to recognise up to 250Gb. what you need to do is download the latest bios updates for you mboard, install them on windows. then you shoud have no further problems with the HDD.

May 19, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

1 Answer

CD / DVD player not listed as device on Windows Explorer

Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it.
If that doesn't work, get back to me.

Nov 09, 2007 | Computers & Internet

1 Answer

PC not recognising the slave drive

Assuming you set it as slave or cable select as required by the motherboard, you have to first get the bios to recognise it press F2 or Del on boot up to enter cmos and then there should be an option to auto detect drives, save settings for a re boot. When in windows, right click on my computer icon and select manage>disk management and then your drives will be listed, right click on the slave drive and select format or set as active and it will then show, but only 137GB may show depending on the bios version.

Oct 03, 2007 | Samsung (MP0804H) 80 GB Hard Drive

Not finding what you are looking for?
HP Compaq Presario V2000 Notebook Logo

Related Topics:

43 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts


Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Toby Lee
Toby Lee

Level 3 Expert

409 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides