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Anonymous Posted on Jan 19, 2014

After installing all new cartridges and one test page printed perfectly an error message says reinsert cyan cartridge and have tried several times an error message still comes up

5 Related Answers

checkitright

CheckitRight

  • 1363 Answers
  • Posted on Oct 11, 2007

SOURCE: lexmark x1180 printer all in one

Clean the contacts on the cartidge and printer ( open the replace ink door wait for the printhead to come to center and turn off power) if that does not work then replace cartridge, it might be a recycled one that they did not chane the chip. 

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Anonymous

  • 446 Answers
  • Posted on Sep 15, 2008

SOURCE: Test Page prints, but nothing else

you are in fax mode

Anonymous

  • 32281 Answers
  • Posted on Nov 14, 2010

SOURCE: inkhead clogged. Have tried deep cleaning several

Inkjet printers do not like being left unused.
The print head may be blocked. Try several deep cleaning of the print head to see if it can clear the blocked print nozzles.
If none of this works then the print head needs to be replaced.
A new cartridge will not solve this problem.
NOTE the print head is not a cheap item, you may consider putting the money towards a new and better printer.

Anonymous

  • 3344 Answers
  • Posted on May 12, 2011

Creating Customers For Life

    Verified Fixya Pro

    SOURCE: I have installed a new

    Doing the "clean printhead/cartridge nozzles" multiple times would have cleared clogged nozzles. You can also try to manually wipe the cartridge nozzles with a slightly moistened soft cloth. If that still won't help, try to replace your cartridge with a different known working cartridge to determine if your other cartridge is faulty.

    Anonymous

    • 3344 Answers
    • Posted on Aug 12, 2011

    Creating Customers For Life

      Verified Fixya Pro

      SOURCE: I have inserted a new black ink cartridge (34) and

      Make sure you are inserting a genuine Lexmark cartridge. Try to insert a different known working cartridge, maybe your old black cartridge, to determine if your new cartridge is faulty. If inserting your old black cartridge gives you a message saying "very low ink" or something to that effect, then most probably there's something wrong with the new black cartridge. Have it replaced with a new one from the store where you bought it from. You may also contact Lexmark Technical Support Center for assistance.

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      Related Questions:

      0helpful
      1answer

      THE 942.02 Service Yellow TMC Sens message is in the screen. What does it mean. It will not let me print

      Error indicates a problem with the Cyan toner cartridge/developer. Try the following steps:
      Power off the printer/MFP and open the toner access door. Reseat all of the toner cartridges. Power on the printer/MFP again and print a test page. Did the error message return? Power off the printer/MFP and remove the developer unit for the color specified in the error message, and then reseat it. Try printing another test page, verify if you're still getting the same error. It is possible that specified color's toner cartridge and developer unit are defective. If you have a replacement toner cartridge and developer, install them as a test and print a trial page.

      For further assistance, please contact Lexmark Technical Support Center.
      0helpful
      1answer

      I installed a new color cartridge in my printer but it comes up with cartridge missing and i can't get to print in color

      Power off the All-In-One and remove the power adapter (brick) from the back of the unit. Wait 20 seconds, reinsert the adapter, and power the unit on.
      Did the error message return?
      Yes: Continue to step 2.
      No: Print a test page. If the test page prints, the error is resolved. 2
      Reset the All-In-One's factory defaults (click here for instructions).
      Did the error message return?
      Yes: Continue to Checking the Cartridges.
      No: Print a test page. If the test page prints, the error is resolved.

      Open the top cover of the All-In-One. Remove both cartridges. Close the top cover. 2 Power off the All-In-One and remove the power supply brick from the back of the unit. 3
      Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
      Does the error message reappear?
      Yes: Skip to Contacting Lexmark below. There is a hardware issue with your printer and you need to contact our technical support center.
      No: Continue to step 4. 4
      Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
      (click here for instructions). Continue to step 5. 5
      Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then on again.
      Does the error message reappear?
      Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
      No: Continue to step 6. 6
      Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then on again.
      Does the error message reappear?
      Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
      No: Try printing a test page. If the test page prints, the error is resolved
      0helpful
      1answer

      I just installed new ink cartridges. Getting an error code 1270 when i install the color cartridge

      ower off the All-In-One and remove the power adapter (brick) from the back of the unit. Wait 20 seconds, reinsert the adapter, and power the unit on.
      Did the error message return?
      Yes: Continue to step 2.
      No: Print a test page. If the test page prints, the error is resolved. 2
      Reset the All-In-One's factory defaults (click here for instructions).
      Did the error message return?
      Yes: Continue to Checking the Cartridges.
      No: Print a test page. If the test page prints, the error is resolved.
      Checking the Cartridges
      NOTE: The embedded links lead to specific troubleshooting documents.
      Step Action 1 Open the top cover of the All-In-One. Remove both cartridges. Close the top cover. 2 Power off the All-In-One and remove the power supply brick from the back of the unit. 3
      Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
      Does the error message reappear?
      Yes: Skip to Contacting Lexmark below. There is a hardware issue with your printer and you need to contact our technical support center.
      No: Continue to step 4. 4
      Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
      (click here for instructions). Continue to step 5. 5
      Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then on again.
      Does the error message reappear?
      Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
      No: Continue to step 6. 6
      Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then on again.
      Does the error message reappear?
      Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
      No: Try printing a test page. If the test page prints, the error is resolved
      0helpful
      1answer

      Message says cartridge error 1203 and it wont

      Step Action 1 Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on.
      Did the error message return?
      Yes: Continue to step 2.
      No: Print a test page. If the test page prints, the error is resolved.

      2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
      3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
      Did the error message return?
      Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
      No: Continue to Step 4.

      4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
      5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
      Did the error message return?
      Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

      No: Continue to step 6.
      6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
      7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
      Did the error message return?
      Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

      No: Print a test page. If the test page prints, the error is resolved.

      0helpful
      1answer

      Cartridge Error Message


      Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply, and power the AIO on.
      Did the error message return?
      Yes: Continue to step 2.
      No: Print a test page. If the test page prints, the error is resolved.

      2 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
      3 Remove both cartridges from the AIO. Close the top cover, reinsert the power supply, and power the AIO on.
      Did the error message return?
      Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
      No: Continue to Step 4.

      4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
      5 Insert the color cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
      Did the error message return?
      Yes: Continue to Cleaning the Cartridge Contacts, and then repeat steps 4 and 5 of this procedure. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

      No: Continue to step 6.
      6 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
      7 Insert the black/photo cartridge. Close the top cover, reinsert the power supply, and power the AIO on.
      Did the error message return?
      Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 6 and 7. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.

      No: Print a test page. If the test page prints, the error is resolved.

      0helpful
      1answer

      Replaced colour cartridge and got error 1203

      Power off the All-In-One (AIO) and remove the power supply fromthe back of the unit. Wait 30 seconds, then reinsert thepower supply and power the AIO on.
      Did the error message return?
      Yes:Continue to Step 2.
      No: Print a test page. If the test page prints, the error is resolved.2 Open the top cover of the AIO and remove bothcartridges from the AIO. 3
      Power off the AIO and remove the power supply from the back of theunit. Wait 30 seconds, then reinsert the power supply andpower the AIO on.
      Did the error message return?
      Yes:There is a hardware problem with the printer. Continue to ContactingLexmark below.
      No: Continue to Step 4.4
      Power off the AIO and remove the power supply from the back of theunit. Reinsert the power supply and power the AIO on. Open thetop cover of the AIO and insert the color cartridge. Close thetop cover.
      Did the error message return?
      Yes:Continue to Cleaning the Cartridge Contacts, thenrepeat Step 4. If you have already tried cleaning the contacts,continue to Checking the Cartridge.
      No:Continue to Step 5.5
      Power off the AIO and remove the power supply from the back of theunit. Reinsert the power supply and power the AIO on. Open thetop cover of the AIO and insert the black/photo cartridge. Close the top cover.
      Did the error message return?
      Yes:Continue to Cleaning the Cartridge Contacts, thenrepeat Step 5. If you have already tried cleaning the contacts,skip to Checking the Cartridge.
      No:Print a test page. If the test page prints, the error isresolved.
      0helpful
      2answers

      Printer Error

      The 1203 error message is caused by either a communication failure between one of the printheads (cartridges) and the All-In-One (AIO), or by a short in one of the printheads. The procedures below will help you to resolve this issue.

      Troubleshooting a Communication Error between the Cartridge and the Printer

      NOTE: The embedded links in the table lead to specific troubleshooting documents.
      Step Action
      1
      Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.

      Did the error message return?

      Yes: Continue to step 2.
      No: Print a test page. If the test page prints, the error is resolved.
      2 Open the top cover of the AIO and remove both cartridges from the AIO.

      3
      Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.

      Did the error message return?

      Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
      No: Continue to Step 4
      4
      Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover.

      Did the error message return?

      Yes: Continue to Cleaning the Cartridge Contacts, then repeat step 4. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
      No: Continue to step 5.

      5
      Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover.

      Did the error message return?

      Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
      No: Print a test page. If the test page prints, the error is resolved.


      Cleaning the Cartridge Contacts

      NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
      1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
      2 Remove the cartridges. Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
      (click here for instructions).


      Defective Cartridge Check

      To test the cartridge, replace it with either a new cartridge or a known good cartridge from another printer of this type. If the error message persists, proceed to Contacting Lexmark.
      5helpful
      3answers

      Lexmark x5470

      A Right Cartridge Incorrect message generally indicates a communication error between the All-In-One and the cartridge. This can be caused by a faulty cartridge; however, it may be due to a simple interruption in the communication between the cartridge and the All-In-One.
      The procedures below will help you to identify the cause of the error and resolve the issue.
      Rebricking the All-In-One and Resetting the NVRAM
      NOTE: The embedded links in the table lead to specific troubleshooting documents.

      Step Action 1 Power off the All-In-One and remove the power brick from the back of the unit. Wait 20 seconds. Then reinsert the brick and power the unit back on.
      Did the error message return?
      Yes: Continue to step 2.
      No: Print a test page. If the test page prints, the error is resolved.
      2 Reset the NVRAM of the All-In-One
      Did the error message return?
      Yes: Continue to Checking the Cartridges.
      No: Print a test page. If the test page prints, the error is resolved.


      Checking the Cartridges
      NOTE: The embedded links in the table lead to specific troubleshooting documents.

      Step Action 1 Open the top cover of the All-In-One. Remove both cartridges. Close the top cover. 2 Power off the All-In-One and remove the power supply brick from the back of the unit. 3 Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
      Does the error message reappear?
      Yes: Skip to Contacting Lexmark. There is a hardware issue with your printer and you need to contact our technical support center.
      No: Continue to step 4.
      4 Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts (click here for instructions). Continue to step 5.
      5 Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then back on.
      Does the error message reappear?
      Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
      No: Continue to step 6.
      6 Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then back on.

      Does the error message reappear?
      Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
      No: Try printing a test page. If the test page prints, the error is resolved
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