We had an egg explode and now the microwave will power on but when you set it to heat something it will turn of in 1-2 seconds
SOURCE: buzz, plastic smell and no heat
Chances are you have a magnetron that's failing. GE had a rash of "underperforming" magnetrons on these units. They replace the magnetron, stirrer and high-voltage diode at no charge for parts as long as a GE-authorized service center does the work. Sometimes the unit gets run too long in a failing state and the waveguide and chassis of the oven get damaged. The bulletin shows you where tyo check. To see if yours is covered, see this bulletin: http://www.microwavedisplay.com/ge_mw_mag_kit_bulletin.pdf Otherwise, you need to contact GE Customer Relations at 1-800-386-1215 as soon as possible and tell them your problem and they will put you in touch with a local authorized servicer.
SOURCE: MICROWAVE IS NOT HEATING
HI, the actual device that produces the heat is damaged or faulty. this device is called the Magnetron. you will need to replace this part in order to restore the heating ability of this microwave oven.
Please rate and have a great day:)
SOURCE: microwave won't heat
Sorry my Clarification Request came out as a single blob of a paragraph.
That's not how I typed it. I never write that way!
So I've pasted it here, but as a solution.
Magnetrons generally should last about 2000 hours, but several factors can shorten that.
If it's not OVER ten years old (from the purchase date or the date on the tag inside the unit) then the magnetron is still under warranty.
From the owner's manual:
"For the second through the tenth year from the date of original purchase
"The magnetron tube, if the magnetron tube fails due to a defect in
materials or workmanship. During this nine-year limited warranty, you
will be responsible for any labor or in-home service costs.
"For the above limited warranty: To avoid any trip charges, you must take the microwave oven to a
General Electric Customer Care® servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home."
GE Customer Service is here, and you can verify the warranty status and find your nearest authorized servicer.
If you're sure the magnetron's bad, it's still under warranty, and you or a friend are handy, they will
send you the magnetron to do it yourself. Call them at 888-239-6832.
Be persistent. You may have to speak with a supervisor.
It does sound like the magnetron overheated and the magnetron's thermostat opened until it cooled down.
An overheating magnetron can be due to:
Since yours is a counter top model, there are less of those factors to worry about.
When you hit Start to
microwave, do the inside light, cooling fan, and turntable all come on?
Any unusual noises? Is
it louder or quieter than usual?
We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.
You can find
helpful exploded view diagrams and order parts if needed by entering your full
model number from the tag on the oven here.
Let us know what you find out or decide.
We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
SOURCE: GE Microwave turns itself off after a few seconds
The
first thing I would suggest is a hard reset. Unplug the unit for a
minute or so. Then plug it back in, set the clock and try again. If that doesn't work,
leave it unplugged for about 5 minutes.
Otherwise, I would suspect a "noisy" failing magnetron.
NOISY MAGNETRON TEST (c) 2009 William E. Miller [email protected]
One way to test it is to do the following:
1. Unplug the microwave or turn off its breaker.
2. Open the door, then detach the control panel as shown in the video at http://www.microwavedisplay.com and swing it down, but without disconnecting the wires. If you have any trouble getting the grille off once the screws are
removed, slide the hood vent grille to the left about 1/4", then then
pull it forward. On some models there are L-shaped clips that fit
into a slot to hold bottom of the vent.
3. Plug the microwave back in.
4. Make sure neither you nor anyone else reaches in behind the control panel. There will exposed high-voltage connections.
5. Put a few cups worth of water in a microwave-safe container and place it inside the microwave.
6. Shut the door.
7. Run the microwave for about 1 minute or so on full power. (Time Cook > 1 > 0 > 0 > Start, e.g.)
8. If it does not fail, try it several more times.
9. When the water boils, change the water and try again.
NOTE:
If your model does not have a door handle, you will need to unplug the
oven and reattach the control panel to be able to open the door.
If
it still does not fail, I would recommend that you put it all back
together and keep using it until it fails more consistently, then
repeat this test.
While
a microwave should never be left
running unattended under any circumstances (as your owner's manual will tell
you) it's even more important when one is exhibiting a failure or any
odd behavior.
So play it safe and stay with it while it's running!
If
you or someone you know want to replace the magnetron yourself, you will need to remove the oven from the wall.
If
so, the installation instructions are very handy, and it's best to have
two people since the microwave can be heavy and awkward.
You can download GE
owner's manuals and installation instructions here.
There
should be a "mini-manual" (tech sheet) hidden inside the unit
behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting, testing, and locating components.
You can find helpful
exploded view diagrams and order parts by entering your full model
number here.
If
it's within the magnetron portion of the warranty (usually 5-9 years)
but out of the original full warranty (usually 1 year), then your
manufacturer will cover the part cost, but not the cost to visit you or
the labor charge to do the work.
Sometimes they will
send you the magnetron to do it yourself. Call them at 888-239-6832.
Be persistent. You may have to speak with a supervisor.
If it is not within the magnetron warranty, you can find helpful
exploded view diagrams and order parts by entering your full model
number here.
We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
SOURCE: My GE JVM1540 microwave appears
you will have to replace the microwave, sounds like a burned out magnetron, replacing the magnetron is almost as expencive as a new oven...
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