Kenmore Elite 66469 Turntable "Clunking" Sound

When platter doesn't turn, food will not cook evenly. The motor must be replaced. No harm will come to the oven if you continue to use it.

Most likely it would be a bad magnetron since the light, turntable, and vent fan are running.

What usually happens to make the plate break or shatter is heat build up in one place, caused by spillage of food stuffs that have "welded" themselves to the plate or a scratch on the plate allowing water to enter and when it gets hot explodes the plate.
There, from what you have explained and the information you have supplied, no reason to doubt the machine. A new plate and it should work again with no problem.
Hope that puts your mind at rest.

Head over to the manufacture's website.

www.searspartsdirect.com

Typically - they have a SUPPORT section that you enter your full model number in, and you can download the manual for free.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

You can just enter your full model number at the Sears parts site.

On the resulting page, look to the right for the blue "View manuals" button. Click there.



That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

Many times, the owner's manual will have the installation instructions inside.

If yours is not listed there for free, you would have to order it through the Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

If you don't have your owner's manual, you can just enter your full model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

On the resulting page, look to the right for the blue "View manuals" button. Click there.



That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

Many times, the owner's manual will have the installation instructions inside.

If yours is not listed there for free, you would have to order it through the Sears parts site.

That's where you could also order any needed parts and find handy exploded parts views.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answe

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Either the coupler or the turntable support is bad.

You can find an exploded view by entering your FULL model number (3 digits, a dot, then 8 digits) here: http://www3.sears.com (the 3 is correct)

By high-pitched, you mean it is not that same frequency as when it's cooking? Is the tone near or the same as the beep you hear when you press a key? Please post a little more information so we can help better.