According to the manual, when the headset is on, the blue light stays lit. When I turn it on, it flashes to connect, and then goes out. How do I know that it is on?
The light should be visible if you are on active hold. Just try and see if the device works as is. If so you answered your own problem. If not, contact the manufacturer for a fix.
SOURCE: Can't connecto to headset again...
You are not alone in this endeavor. A lot of people have this problem. So, here is what I suggest. 1. Make sure both the headset and the phone are fully charged. 2. Delete the "device" from your phone. I mean precisely that. Go into you cell phone's bluetooth settings and erase your "HS850" from it. 3. Try re-pairing it. Put the phone and the headset in pairing mode and allow it to sync. This should do it. I always works for me. You usually only need to pair once and every time you use the headset all you should have to do is connect it. I hope this works for you. Good Luck.
SOURCE: Motorola H500 Wireless Headset Pairing Problem
If you turned it on and it was steady blue most likely you held the call button too long. The steady blue means it's ready to pair with a phone. Try repairing again and if you still don't hear anything, play with the volume buttons to the top and buttom of the headset the volume may be down. If that doesn't help I don't know what will.
SOURCE: Trouble getting motorola headset to pair with my samsung phone
Here is what will work.
Fold the microphone in the closed position on the headset.
Now hold the button down and open the microphone out while still holding the button down. Assuming that you phone is in the Bluetooth mode searching for a device, you should see your headset listed.
SOURCE: Motorola bluetooth H270 solid blue light after pairing
I had the same problem. I plugged a USB charger into the headset and turned the power switch off. It worked as normal after that. I think it does not like to be "on" when the USB is disconnected. Anyway it seems the plugging/unplugging kick-started it.
SOURCE: Green light stays on....headset not turning on
I have had no trouble with mine (3+ months of good use) until today. Same problem you had - green light won't go out, unit won't turn on. Jonsumer's solution got me to thinking, and this worked for me:
1. plug the charger into the wall.
2. plug the headset into the charger.
3. unplug the headset from the wall.
Plugging & unplugging the headset to charger multiple times had NO effect. It was only when I plugged it into the charger and unplugged the charger from the wall that the green light turned off and the headset began to work normally.
with pressing and holding [ 
] to turn the headset on. The indicator light turns on blue and stays lit after flashing blue, red, and purple twice.147 views
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