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the water solenoid valve for the water dispenser is separate from the icemaker water supply solenoid valve . get to the icemaker water supply solenoid and test it if it works alright . unplug the fridge from wall outlet do not close water supply valve. disconnect water tube connection on the water discharge side of the icemaker water supply solenoid valve . pull - out power supply connection of the solenoid coil . connect solenoid valve directly to wall outlet. a faint click should be audible and water should come out from where the tube was removed -- from the water supply discharge side. if no water is coming out with the solenoid plug in , then the solenoid is faulty. but if water comes while solenoid is powered -on , check the position of the icemaker lever. if it is on off position icemaker timer won't activate icemaker water supply valve..move icemaker lever to on and check for water pouring into the icemaker tray' if no water comes out . change the icemaker timer. thanks.
Have you changed the water filter? they can plug up over time. The water tube can freeze in the door. To test this there usually is a disconnect under the freezer door side of the grill you can disconnect this and hit the water dispenser lever. If the door is getting water then it is frozen in the door. If not the water valve could be your problem there are two sides to the water valve one for the water dispenser and one for the icemaker. A last possibility is there is a water tank or tubing loop in the refrigerator behind the crisper this could have frozen.
One is the icemaker will leak on the auger motor and freeze it up as you
describe. If this is the problem the ice will be very solid (hard ice). If this
is the case check to see if the tube that feeds the icemaker water is clogged
with ice and if so remove the ice and replace the water valve. If not the
icemaker may be overflowing, which is still most likely due to a bad water
The other thing that will cause this is an air leak. If it is an
air leak the ice will be frosty more like snow than hard ice. But even so it
will still cause the auger not to work. If this is the case check the little
flap that opens and closes to let ice through the door to see if it is closing
properly. Then check the door gasket to see if it is sealing properly.
Turning the temp. down shouldn't help nor hurt your problem.
First be sure the refrigerator is connected to a cold water supply.
After connecting the refrigerator to a water source or replacing the water filter, flush the water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, and then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) until a total of 12 L has been dispensed. This will flush air from the filter and water dispensing system, and prepare the water filter for use. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser.
One or two drops of water immediately after dispensing is normal. It may be necessary to hold the container under the dispenser for 2 to 3 seconds after releasing the dispenser lever.
The ice and water-dispensing system of your
refrigerator is quite complex. Many components work together to provide
the ice and water. Aside from a simple problem of a leaky water tube or a
jammed ice chute, most other components are not user serviceable. We
suggest that you contact a qualified appliance repair technician for
switch the wires on the water valve (it has two plugs) and depress the water lever and see if the icemaker fills with water, if it does, change the icemaker, if it doesn't change the water valve. make sure there is no ice obstruction in the fill tube in the freezer
Check the fill tube to your icemaker and see if it has ice in it or in the fill cup to the icemaker. Most of the time when this problem happens it is the icemaker spraying the water. It could also be a bad module on the icemaker which can get stuck in the fill position and spray water all over the freezer.
On advice from the tech I removed acess door. It was covered by frozen moisture. I removed the motor it was full of water. I verified 120 volts at plug to motor from control by depressing the door switch and ice dispenser lever at same time. The motor ohms out but because of amount of water removed from it I am going to replace it and see what happens.