Question about Amazon Kindle Fire HDX 7

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Frozen screen and now it won't turn off

I downloaded a free solitaire app. and once the game was completed the screen is frozen and I can't get it to power off or let me go "home"

Posted by MaryEllen Burgess on

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Bejos Jeus

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If your kindle are frozen and won't turn off so, firstly reboot your kindle this is done by pressing the side button minimum 20 to 40 second and screen are blinking so, give the kindle about one minute to start backup.
What to do when Kindle Stuck on the Start screen

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Posted on Jun 18, 2018

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Roger Allerton

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Check you have charged it for at least 30 minutes.
Press and HOLD the power button in the ON position for a slow count of 30.
Ignore whatever happens and just keep it held on.
Now go drink a cup of tea and let it calm down.

Now touch the power button as normal to turn on.

Posted on Jan 21, 2014

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