During Gameplay on the Xbox 360, A message appears saying "Disc Is Unreadable, clean with soft cloth and restart the console". Ive done this and also checked the discs n there are no visible marks on the disc. I would like to know why this is happening and how it can be solved. i put in my disc and it says reading for a little bit and then just says open tray
The easiest and most permanent fix would be to install a new drive. The process is simple and does not require alot of technical skill. Get your unit back up and running good for like fifty dollars or so.
SOURCE: Unreadable Disc
The problem isnt with the game mate its with the disc drive. See, when this happens the laser lens is not reading the center of the disc (That silver inner disc) where all the data is. So it reads outside giving you either the unreadable disc error, or the "Open tray" message and not even reading that a disc is there. You need to send it in to microsoft to fix this problem, get your Disc tray fixed at any retailer that is qualified to do so (Or, if you wish to void your warrenty you can do it at anyone who can even if he isnt qualified)
Or, you can search youtube to learn how to do some of the tricks to get your xbox to atleast last longer untill you find a permenant solution.
Oh and, for some reason, i find removing the face plate helpful for a while, like a temporary solution. Works sometimes, might be coincedence but it wouldnt hurt to try.
Inspect and clean your disc Take a close look at the
bottom side of your game, movie, or music disc (the side without a label or
image). Are there scratches? Excessive scratches or smudges can prevent your
console from reading the disc. Clean your disc Hold the disc by
the edges without touching the top or bottom surfaces. Using a soft,
clean, slightly damp cloth, lightly wipe from the center of the disc outward.
· Note Use ONLY water to
clean the disc.
·
Once the disc is clean, load the disc into your
console and see if the disc plays.
Or Click here to download repair guide
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