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Battery and Black screen Blue ring: Remove the back and check and see if the battery isn't fully connected. Black screen Blue ring also push softly but firmly on the Rubber rectangle above the battery (This is the Chipset For the screen,and memory ) and put the back on.
Blue ring: Remove the back and push softly but firmly on the Rubber rectangle above the battery hold battery in place and turn on(This is the Chipset For the screen, Black screen Blue ring ) and put the back on.
Remove the back and check and see if the battery isn't fully connected I put a folded peace of paper and put it on top of the battery Also push softly but firmly on the Rubber rectangle above the battery (This is the Chipset For the screen, Black screen Blue ring problem) and put the back on.
ok..idk if this will work but it might...first turn off the sansa...then turn the hold switch on (it should turn red). hold down the record button on the side of the player..then while still holding that hold the power button down...but keep holding them untill a screen shows up saying something about recovory mode..itll say to plug in the usb..u could do that..idk it that will work..it it doesnt instead of plugging in tthe usb in the computer..wait about 15 seconds after the recovory mode screen shows up and then hold down the power button for about 15-20 sec...then itll go all black (including the blue light) press the power button again like u would to turn it on...and everything should be back to normal..hope this helps...:)
Had the same problem, blue light no screen, took the cover off found a small black rectangle block not completely pushed in. the block is located on the right center on the part above the battery and right behind the screen.
It might just need to be reformatted. If you don't care about deleting and redownloading everything with songs and videos and pictures, too, then reformat it. Just plug the mp3 player into your computer and right click on the icon in the MY COMPUTER window, and click on FORMAT. It should come to a new window and click on start format. If this doesn't work, then call me to help you any further. Ask for Maxwell at 1-(239)-945-0583.