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The digital to analog converters did not exist when the TV was built and the remote programmed. Thus you will have more luck programming the converter box's remote to control the TV. (At least with my converter box, the included remote could only turn on and off the TV. It would only change channels on the converter.)
Most universal remotes only have codes for devices released 6 months or more before the TV was programmed. So a new universal remote will probably control both the TV and the converter box. (Program the converter box using a code for LG or Zenith set top boxes if Insignia isn't listed. LG makes Insignia video products for Best Buy.) The remotes that are programmable by a USB connection to a computer are the fastest to set up.
http://insigniaproducts.com/cms/documents/NS-DXA1-APT%20UM%20EN.pdf Here are the Symphonic TV codes. These are for a universal remote OK SYMPHONIC
520 904 906 Hope this helps. As for the insignia, if you can not click the link copy and paste. What you need is on page 18, instruction on how to program your converter. Download if you lost it and print if needed. You will need Acrobat to view this. Good luck
I have the Phillips Universal Remote (model#SRU4208WM) and I have the Insignia digital converter box (model#NS-DXA1-APT). The code was 0267. The Insignia converter box is the one the government grants work for.
I have heard alot of people having the same type of problem with booth the insigna and the Magnavox boxes. Check the warranty that came with the unit and and call the 1800 number, they may be covering the unit for more then three months. Insigna is the Best Buy brand thus thus if calling the maker of the box (LG) doesn't get it fixed, speak to the store manager. He can exchange the unit if he wants to because Insigna is the store brand. Call Best Buy and complain and complain unit they take back the defective unit.
I have had my converter box 5 days now. I hooked it up to the TV and set it up. No Problem. Except there are no instructions on how to set up the VCR/DVD player with it, which we use more than we do watching TV. Everything worked fine until on the second day we had it I read I could program the remote to turn the TV on and off. I followed the instructions and the TV went off. When I turned it back on, my remote went berserk. If I try to change a channel it will quickly flip through all the channels until I turn the converter box off. Same with the volume, it goes up and down, up and down until I shut off the box. The remote does not work unless you are about 1 foot away from the box. And the remote has never turned the TV on or off except that first time I programed it.