Question about Canon PIXMA MP150 All-In-One InkJet Printer

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New printer will not recognize the black ink cartridge

My new machine was printing and scanning beautifully, but very soon the black ink tank started to give trouble - could not be recognized. With a bit of encouragement it would recognize again but the next time I turned it on I was again in trouble. Now I cannot get any recognition for the black cartridge - which means that I cannot even scan!!

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Some of the new machine includes only demo cartridges that is not full contain of ink on it. try to buy new cartridge and see what happen...

Posted on Feb 14, 2008

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I have tried replacing all ink cartridges with brand new ones but it keeps saying Error U052 ? I am not really sure why it won't recognize the ink cartridges especially because they are from Canon


The error code indicated, the print head is defective, so it will not get solve by replacing any number of cartridges. Just follow the steps below to reseat the print head, if that does not help, then replace the print head.

  1. Confirm that the printer is powered on and press the <Open> button. (The paper output tray will open.)

    mp800_openbutton.gif

    *MP800R shown

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note: When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.

  3. Open the inner cover.

  4. Remove the ink tanks by pressing the tab of each tank.


    Caution: Handle the ink tanks with care so that your clothes and surrounding area do not get soiled. Make sure to remove the ink tanks one by one.

    05sj00142_01_en.gif

  5. Raise the print head lock lever.

  6. Tilt the print head slightly towards the front of the machine and lift out gently.

    03rq02455_02.gif

    Caution: Do not touch the print head nozzles <1> , electrical contacts <2>, or ink supply ports <3>. Doing so may cause printing problems.

    mp_500_ph_contacts.jpg

  7. Place the print head in the print head holder and lower the print head lock lever carefully until you hear a click.

  8. Insert ink tanks into the print head.

    03rq02454_04.gif

  9. Press the mark <PUSH> on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  10. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note: Click for Ink Tank Lamp indications.

  11. Close the inner cover and the scanning unit (printer cover).

    Caution: When closing the scanning unit (printer cover), be careful not to jam fingers.

    N
    ote: The next printing begins, the print head cleaning will begin automatically.

Ink Tank Lamp indications

You can check the status of each ink tank according to the way its lamp flashes.

- On: The printer is ready to print.

- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.

- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.

- Off: An error has occurred and the printer is not ready to print.

Aug 28, 2012 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

My large black ink cartridge with not print correctly on my Canon Pixma MP830. All the other colors work fine. I've done numerous cleaning and deep cleaning. Then replaced the cartridge and it still prints...


Are your black ink cartridges genuine Canon ones?
Are the contacts clean when you remove the cartridge?
If not blow off with compressed air and a clean brush, if necessary.

Canon.com's site covers the verification that the cartridges are installed correctly below:


Issue: Black ink does not print
Solution: Confirm that the recommended ink tanks are installed properly MP800R / MP830


Replacing an ink tank When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head. Recommended Ink Tanks:
mp500_supported_inks.jpg
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

    Note:
    When the scanning unit (printer cover) is opened more than ten minutes, the print head moves to the right side. If this occurs, close the scanning unit (printer cover), and open it again.


  3. Open the inner cover.

  4. Press on the tab to release the ink tank, then remove it from its slot. If you are replacing multiple ink tanks, make sure to replace one by one.

    05sj00142_01_en.gif

  5. Check the ink tank. If the orange tape is as shown in Figure <1>, it is properly removed. If the tape is not removed (as in figure <2>, pleease remove the extra tape).

    03rq01807_01en.jpg

  6. Insert the ink tanks into the print head.

    Note:
    Press the mark "PUSH" on the ink tank firmly until you hear a click.

    05sj00141_08_en.gif

  7. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    <7> The ink tanks are installed properly.
    <8> The ink tanks are not installed properly.

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.

    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.

  8. Close the inner cover and the scanning unit (printer cover).

    Note:

    1. When closing the scanning unit (printer cover), be careful not to jam your finger.

    2. When starting printing next time, the print head cleaning launches automatically.
---

Jul 27, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Getting error U043 "The following ink tank cannot be recognized. I have the correct tank. Pixma 520 ...tank # 5 PGBK


Hi,

The little chips on the front of the cartridge create a trouble for people trying to refill the cartridge, as of right now, there is no way to easily reset the chips. If you refill them, they still register as empty, and therefore don't work.

If the following tips doesn’t help, you can try to install the original new ink cartridge following the instructions in the user manual. This can solve the problem.
Note :
Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder. The machine will not print if an ink tank is installed in the incorrect position.
For information on the compatible ink tanks, refer to the back cover of the Quick Start Guide.
Tips before Replacing Ink Tanks : Important:
- To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks.
Refilling ink is not recommended.

- Once you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks removed.
- Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to clog. Furthermore, with such tanks, the machine will not be able to inform you when to replace the tanks properly.
- Once an ink tank has been installed, do not remove it from the machine and leave it out in the open. This will cause the ink tank to dry out, and the machine may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.
- Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.
Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the machine's performance. When an ink tank is out of ink, replace it immediately with a new one.

After replacing ink tank;
Turn off the machine, and unplug the power cord of the machine from the power supply. After five minutes or more, plug the power cord of the machine back in, and then turn on the machine.

If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Mar 25, 2010 | Canon PIXMA MP520 InkJet Printer

1 Answer

U150--cartridge is not reognized


Hi there,
If the following error occurs "The following ink tank cannot be recognized" error code U043, U140, U150

Action 1 : The ink tank is not installed in the ink tank. Install the ink tank. Refer to "Replacing an ink Tank" below.

Action 2 : The ink tank is not compatible with the machine. (The lamp on the ink tank is off.) Install an appropriate ink tank.
Refer to "Replacing an ink tank" below.

Replacing Ink Tanks.

Action 3 : An ink tank error has occurred (The lamp on the ink tank is off).
Replace the ink tank.
Refer to "Replacing an ink tank" below.

Replacing an ink tank :
Replace the ink tank using the following steps :
1) Open the Paper Output Tray.
Put your finger in the rounded indent of the Paper Output tray and open it gently.

2) Make sure that the machine is turned on, and lift the Scanning Unit (Printer Cover) until it stops.
The Print Head Holder moves to the center.
Caution : * Do not hold the LCD or the Operation Panel.
* Do not hold the Print Head Holder to stop or move it.
Important : If the Scanning Unit (Printer Cover) is left open for more than 10 minutes, the Printer Head Holder moves to the right side. Close and reopen the Scanning Unit (Printer Cover) to return the holder to the center.

3) OPen the Inner Cover.
Caution : Do not touch the metallic parts inside the machine.

4) Remove the ink tank whose lamp is flashing fast.
Push the tab and remove the ink tank.
Important : * Handle ink tanks carefully to avoid staining clothing or surrounding area.
* Discard empty ink tanks according to the local laws and regualtions regarding disposal of consumables.
Note : * Do not remove more than one ink tank at a time. Be sure to replace ink tanks one by one when replacing more than one ink tank.

5) Prepare the replacement tank.
a) Remove the new ink tank from its packaging.
b) Pull the orange tape to peel off the protective film.
c) Remove the film completely.
Important : Make sure that the protective film does not remain in the air hole. If the air hole is blocked with the remaining film, ink may leak out or may not eject properly.
d) Remove the orange protective cap from the bottom of the ink tank.
Discard the cap once it is removed.
Important : * Do not touch the electrical contacts on the ink tank. Doing so can cause the machine to malfunction or become unable to print.
* Be sure to remove the clear film from the ink tank in the exact order, as failure to follow this step may cause the ink to leak and stain your clothes and hands.
* Do not squeeze the side of the ink tanks as this may cause the ink to leak out and stain your clothes and hands.
* Do not reattach the protective cap once you have removed it, Discard it according to the local laws and regulations regarding the disposal of consumables.
* Do not touch the open ink port once the protective cap is removed, as this may prevent the ink from being ejected properly.

6) Install the ink tank.
a) Insert the front end of the ink tank into the Print Head. Make sure the position of the tank matched the label.
b) Press on the "press" mark on the ink tank until the ink tank snaps firmly into place.
c) Make sure that the ink lamp lights up red.
Important : Install all the ink tanks to print. The machine cannot be used unless all the ink tanks are installed.
7) Close the Inner Cover.
Note : Make sure that the Inner Cover is closed. Printing will not start with the Inner Cover open since paper cannot be fed properly.

8) Gently close the Scanning Unit (Printer Cover).
Caution : * Be sure to hold the Scanning Unit (Printer Cover) firmly using both hands, and be careful not to get your fingers caught.
* Do not hold the LCD or the OPeration Panel.
Note : * When you start printing after replacing the ink tank. Print Head Cleaning is performed automatically. Do not start another operation until the machine has stopped making operating noises.

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Dec 04, 2009 | Canon PIXMA iP6700D InkJet Photo Printer

1 Answer

U150 The following ink tank cannot be recognised (black 8)


Hi there,
If the following error occurs "The following ink tank cannot be recognized" error code U043, U140, U150

Action 1 : The ink tank is not installed in the ink tank. Install the ink tank. Refer to "Replacing an ink Tank" below.

Action 2 : The ink tank is not compatible with the machine. (The lamp on the ink tank is off.) Install an appropriate ink tank.
Refer to "Replacing an ink tank" below.

Replacing Ink Tanks.

Action 3 : An ink tank error has occurred (The lamp on the ink tank is off).
Replace the ink tank.
Refer to "Replacing an ink tank" below.

Replacing an ink tank :
Replace the ink tank using the following steps :
1) Open the Paper Output Tray.
Put your finger in the rounded indent of the Paper Output tray and open it gently.

2) Make sure that the machine is turned on, and lift the Scanning Unit (Printer Cover) until it stops.
The Print Head Holder moves to the center.
Caution : * Do not hold the LCD or the Operation Panel.
* Do not hold the Print Head Holder to stop or move it.
Important : If the Scanning Unit (Printer Cover) is left open for more than 10 minutes, the Printer Head Holder moves to the right side. Close and reopen the Scanning Unit (Printer Cover) to return the holder to the center.

3) OPen the Inner Cover.
Caution : Do not touch the metallic parts inside the machine.

4) Remove the ink tank whose lamp is flashing fast.
Push the tab and remove the ink tank.
Important : * Handle ink tanks carefully to avoid staining clothing or surrounding area.
* Discard empty ink tanks according to the local laws and regualtions regarding disposal of consumables.
Note : * Do not remove more than one ink tank at a time. Be sure to replace ink tanks one by one when replacing more than one ink tank.

5) Prepare the replacement tank.
a) Remove the new ink tank from its packaging.
b) Pull the orange tape to peel off the protective film.
c) Remove the film completely.
Important : Make sure that the protective film does not remain in the air hole. If the air hole is blocked with the remaining film, ink may leak out or may not eject properly.
d) Remove the orange protective cap from the bottom of the ink tank.
Discard the cap once it is removed.
Important : * Do not touch the electrical contacts on the ink tank. Doing so can cause the machine to malfunction or become unable to print.
* Be sure to remove the clear film from the ink tank in the exact order, as failure to follow this step may cause the ink to leak and stain your clothes and hands.
* Do not squeeze the side of the ink tanks as this may cause the ink to leak out and stain your clothes and hands.
* Do not reattach the protective cap once you have removed it, Discard it according to the local laws and regulations regarding the disposal of consumables.
* Do not touch the open ink port once the protective cap is removed, as this may prevent the ink from being ejected properly.

6) Install the ink tank.
a) Insert the front end of the ink tank into the Print Head. Make sure the position of the tank matched the label.
b) Press on the "press" mark on the ink tank until the ink tank snaps firmly into place.
c) Make sure that the ink lamp lights up red.
Important : Install all the ink tanks to print. The machine cannot be used unless all the ink tanks are installed.
7) Close the Inner Cover.
Note : Make sure that the Inner Cover is closed. Printing will not start with the Inner Cover open since paper cannot be fed properly.

8) Gently close the Scanning Unit (Printer Cover).
Caution : * Be sure to hold the Scanning Unit (Printer Cover) firmly using both hands, and be careful not to get your fingers caught.
* Do not hold the LCD or the OPeration Panel.
Note : * When you start printing after replacing the ink tank. Print Head Cleaning is performed automatically. Do not start another operation until the machine has stopped making operating noises.

Hope this helps.
PLease rate my response.
Thanks
Have a good day.


Dec 01, 2009 | Canon MP610 Photo All-In-One Printer

1 Answer

Replaced the magenta cartrage. arror check Ink


Hi there,

The Error "Check INK U140"
Causes : Possible causes are as follows :
* The ink tank may not be installed properly (The lamp on the ink tank is off).
Install the appropriate ink tank.
* The ink tank not be compatible with this machine. (The lamp on the ink tank is off).
Install the appropriate Ink tank.
The machine will not print of the wrong type of ink tank is used or if it is installed incorrectly.

Be sure to install the ink tanks in the proper order. The proper arrangement from the left to right is Black - (CLI-8BK), Black -(PGI-5BK), Yellow - (CLI-8Y), Magenta (CLI-8M), Cyan (CLI-8C).

Replacing Tanks
1) Ensure that the machine is on.

2) Raise the Scanning Unit (Printer Cover) until it stops.
The Paper Output tray will open automatically and the Print Holder moves to the center.
Impoprtant : If the Scanning Unit (PRinter Cover) is left open for more than 10 minutes, The Print Head Holder moves to the right. Close and reopen the Scanning Unit(Printer Cover) to return the Print Head Holder to the center.

3) OPen the Inner Cover.

4) Press the Open button to open the Paper Output tray if it does not open automatically and remove the ink tank whoe lamp is flashing red fast. Do not touch the Print Head Lock Lvever. Remove only the ink tank.
Important : * Handle the ink tanks carefully to avoid staining clothing or the surrounding area.
* Discard empty ink tanks according to the locakl laws and regulations regarding disposal of consumables.
Note : Be sure to replace ink tanks one by one when replacing more than one ink tank.

5) Prepare a replacement tank.
a) Remove the new tank ink from its packaging, then pull the orange tape so that the protective film does not remain on air hole. Then remove the film.
b) Remove the orange protective cap from the bottom of the ink tank and discard it.

6) Install the ink .
a) Install the ink tank into the Print Head.
b) Press on the Push button on the ink tank until the ink tank snaps firmly into place.
c) Ensure that the ink tank clicks into place and then its lamp lights red.
Important : Make sure to install all the ink tanks to enable printing. The machine cannot be used unless all the ink tanks are installed.

7) Close the Inner Cover.
Note: Ensure that the Inner Cover is closed, Printing will not occur if the Inner Cover is open.

Hope this help. PLease rate my response.
Thanks
have a good day.








Nov 23, 2009 | Canon PIXMA MP530 All-In-One InkJet...

2 Answers

My ESP 7 printer will not accept that a new black ink cartridge has been inserted. I've tried 2 new ones, same with both.


Black ink cartridge is not recognized. I installed a new cartridge last week and had no problems printing till 2 days ago. What can I do to resolve this?

Sep 13, 2009 | Office Equipment & Supplies

2 Answers

MP500 ink tank cannot be recognized error U043


I had the same problem. My mp630 is also only 4 months old. I replaced all colour ink cartrdiges(inc black), but was only able to release the function for detecting the ink levels for magenta and cyan. Yellow and black then started giving error message U043, with them alternating between working, but never working at the same time. Getting them all clicked in with the lights glowing red does not solve the problem, as once the printer cover is closed, the same error message turns up. The only thing that worked for me is moving the chip slightly out of alignment, by pushing the sliding chip holder, and I only had to do this twice before they all started working and the printer was unlocked.

Jul 30, 2008 | Canon PIXMA MP600 all-In-One InkJet...

2 Answers

Ink cartridge problem


Solution: Snap in ink tanks properly MP500

Ink Tank Seated Properly Refer to the following steps to verify the ink tanks are seated correctly:
  1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)

    mp500_openbutton.gif

  2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)

    mp500_scanningunit_open.gif

  3. Open the inner cover.

    CAUTION:
    a. Do not try to manually move or stop the Print Head Holder.
    b. Do not touch any metal parts.


  4. Press down on the ink tank until a click is heard, thereby making sure the ink tank is seated properly.

    05sj00141_08_en.gif

    Note:
    Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.



  5. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.

    05sj00141_09_en.jpg

    Note:
    Ink Tank Lamp
    You can check the status of each ink tank according to the way its lamp flashes.
    • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.
  6. Close the inner cover and the scanning unit (printer cover).

    Note:
    1. When closing the scanning unit (printer cover), be careful not to jam your finger.
    2. When starting printing next time, the print head cleaning launches automatically.

Mar 30, 2008 | Canon Pixma MP500 All-In-One InkJet...

2 Answers

Can't I print with only one black ink


I have a similar machine ip5000. Currently have a problem getting the big one to print and have posted for a solution elsewhere. If I print withjust the small tank it does some black work i.e. type but it needs the other big tank to give full photo pictures.

If you are just looking to print typing try changing your font collour to a dark blue or other. This gets round the black problem but you will need the 2nd black cartridge for full colour work.

Hope this helps.

Mike

Mar 07, 2008 | Canon PIXMA iP4300 InkJet Photo Printer

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