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Anonymous Posted on Jan 04, 2018

Curve troubleshooting My curve is not holding a charge. The screen goes all white and the light is the only response. Unable to see any applications only light. Did a hard reboot by ejecting the battery and then inserting back in place helps at times but not consistantly. Battery will not hold a charge consistantly either.

1 Answer

Mohammad Abumuailek

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  • Expert 104 Answers
  • Posted on Jan 04, 2018
Mohammad Abumuailek
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Joined: Jan 27, 2007
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I think you should replace your phone's battery. At low charge or defect batteries, smart phones tend to malfunction or slow.

5 Related Answers

Buschchris1

Chris Busch

  • 474 Answers
  • Posted on Mar 25, 2008

SOURCE: My enV won't hold a charge

You said the new battery worked but wont charge in the phone. You had water damage to the phone before getting the new battery correct?

First remove any Mini S/D card in the phone, power it off and remove the battery. ( only do this if its out of warranty and nothing else works. ) Your need to take the phone apart and get some alcohol wipes and wipe down the circuit board and connectors and anything that may have had water on it, if you see any crude, try to rub it off, there may be water and crude built up on contacts from the water damage that may be shorting the phone. Also check the battery contacts for greas or crud on the contacts. Once you have wiped down everything the alcohole should evaporate and take any moisture with it. Leave it out for a day dis assembled so it can air dry completely.

Put phone back together and hook up the charger and see if it charges. wait to put the memory card back in as in case you screwed anything up, you dont want it to take out your memory card with it.

I have performed this task with many of my friends cell phone that have gone through washing machines or got moisture in it because they take there phones into a steamy shower and moisture ends up shorting it out.

If nothing else works and you want to try it, go for it.

remember theres 6 screws in back and 4 around the mainscreen that are covered with triangular sticky covers, then use a thin knife or something to pry from one of the corners, one it gets started you just have to pop it apart with your fingers. Everything snaps back together easily.

Be carefull on the side with the screens, you dont wanto to pop apart the front screen from the mainscreen as its a pain to keep together when putting it back, also dont get any dust or fingerprints on the screen as they will drive you nuts if you put it all back together and theres a greasy fingerprint under the plastic that protects the screen.

Good luck

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Anonymous

  • 1561 Answers
  • Posted on Apr 28, 2010

SOURCE: phone not holding charge with new battery

Hello,

Have you try to use another charger to charge and it doesn't hold charge? if yes., no problem because it be that your charger is bad. But since it does not charge with another charger, it means the charging port is bad.

The problem with the phone is the charging port, the charging port of your phone is not charging the phone that is why it doesn't hold any charge,

All you need to do is to change the charging port of your phone and you will see that your phone will hold charge.

Take care.

Anonymous

  • 532 Answers
  • Posted on Jun 23, 2010

SOURCE: Cannot get my Bold 9000 to start. Red light

If that did not get wet, you may have a system board problem. I would take it into the wireless store to get it replaced.

WIMAGE09

WIRELESS IMAGE

  • 282 Answers
  • Posted on Oct 19, 2010

SOURCE: Blackberry Curve 8330 Keyboard stopped

remove the scroll ball ring and look inside. there should be a sticker and see if its red. If it is then there is liquid damage to the phone.

Anonymous

  • 613 Answers
  • Posted on Jan 06, 2011

SOURCE: MY BLACKBERRY BOLD 9000 WON'T TURN ON!!! My

Ok...don't panic. The charger you are using is not compatible. Verizon only works with verizon blackberry's. Non verizon will not work with blackberry and vice versa. This is what will happen. you plug it in and it will boot for a few seconds and then the lightning bolt you see is the charge icon and then a red line in it means that charger is not compatable. Blackberry does make its own charger but there is a "pin" on the plug in that will tell it it is not the right one. Am I confusing you?

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