Question about Xerox Phaser 8400 Laser Printer

2 Answers

Hi, we have a big problem

We have 2 Xerox 8400 printers and after printing over 30000 pages ve have allways some lines if we print out in color. If we print the test page the red line at the botom of the page is red but in 3 different places it is going into orange!

Can you help us to solf this problem.

With kind regards.

Zafer Ersoy

[email protected]

Posted by zafer on

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2 Answers

Anonymous

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Http://www.support.xerox.com/go/results.asp?Xtype=download&prodID=8400&Xlang=en_US&Xcntry=USA&source=XOG&prodName=Phaser%208400

Go to this link, download and run JetFix Snippet Files.
It will assign new ports and resolve the problem

Posted on Nov 28, 2007

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Anonymous

I would guess Orange = light red (magenta) indicating a problem with a clogged ink nozzels on the print head.
So might need an engineer if the cleaning option (on the printer menu) can't fix it.
Cheers

Posted on Nov 28, 2007

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