Question about Star Kitchen Appliances - Others
I replaced the kettle and when I pop the first batch of corn it popped ok, when I added the second batch it popped only half. Thermostat?
Popcorn popper is approximately three weeks old and now the popcorn clogs up in the hopper (cooker pot), the gear quits turning, and we have to pry the popcorn out. It worked perfectly when we first got it and now it is nothing but a pain to use. We tried several popcorns, cooking oils and amounts of oils, but the problem continues. I noticed the small spring located on the lower shaft doesn't cover the entire shaft. Is it supposed to be longer? Your prompt reply for a solution would be greatly appreciated or we will have to return the unit to our local retailer where we purchased it.
Posted on Jan 11, 2008
Normally that is caused by too many kernels used. It pops too fast and jams up in the kettle. It could be a problem with the kettle though. Call 920-347-9122 for help with it.
Posted on Feb 15, 2010
Make sure your agitator arms are properly functioning. If the corn is not being properly stirred, it will not pop. Also, make sure you are using the correct type of popcorn oil.
Posted on Apr 22, 2011
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