Question about Lexmark P4350 All-In-One InkJet Printer

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Lexmarkl scanner printer

My scanner tries to scan but the scanning head moves like an inch  forward then  sticks to the opposite direction  with the scanning head on until   i switch it off what could be the proble please advice on what to do

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Anand Kumar

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My mfc 6490cw isn't scanning and when i plug it in a female socket it power on but nothing show on the display and it beeps 3 time PLEASE HELP ME

I suspect the head has failed, try removing it and clean the electrical
contacts on the printhead and the ones they mate with in the printer with
Isopropyl alcohol (don't touch the head nozzles at the bottom of the
cartridge), if that does not work then a new printhead or printer (depending on
relative cost) is the only answer.

Choreboy <[email protected]> wrote:
>I haven't used my BJC-6000 in weeks. Today when I turned it on I got
>six beeps. That's supposed to mean the cartridges aren't installed.
>They worked fine the last time I printed. I took them out and put them
>back. They are in their proper slots.follow Us For Canon Printer Support

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Dell 1235cn scanner locked

in shoul be scanner motor error.first see the scan light is blinking or not then open the scan lid and manualy rotate the scanner motor.if it rotate normaly then place it again and try to retest.if the problem not solved then replace the scanner mottor

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Why hp laserjet m1005 printer are scanner error 6?

Replace Scan head mechanism(while scanning or copying there is a part called scan head moves right to left with light fails to move due to mechanism breakage). For reaching this unit you need to remove flat bed glass. Pl see the snap shot for easy identification:SCAN HEAD:
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Mar 29, 2012 | HP LaserJet M1005 Printer

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Hp Laser Jet M1005 Scanner Error 12.. pls tell me ho i solve it.

Scan head(A part in flat bed scanner unit moving forward & reverse while scanning/copying) driving mechanism broken, replace it.For tech guys only:> open flat bed glass, pick out scan head unit,remove screws & detach drive mechanism,, Follow the snap shots to make alteration...Pl dont try it if you are not having that much technical skills..

12_16_2011_7_52_57_am.jpgThis information is giving you to on basis of my knowledge & experience, if you find any difficulty to alter the part just replace it with new one..Thanks for using FIXYA

Dec 16, 2011 | Office Equipment & Supplies

1 Answer

When I press the black or colour copy button on the printer the page comes out blank. The printer works normally otherwise.

Check scan head movement while copying/scanning..if its not moving check scan head gear assm any breakage? replace it. If its moving properly and giving blank image scan head faulty(which is moving forward & revers wile scanning or copying) replace it..

Sep 07, 2011 | HP PSC 1215 All-In-One InkJet Printer

1 Answer

Moved my M20i 20 feet now it won't copy or scan. Have done the Lock/Unlock of scanner. Worked before I moved it, but not now. Have upgraded the firmware and reset everything.

If you're using the PC to initialize the operation you want to do, and the USB cable is longer than 15 feet, then you will need to reduce the distance between the PC and the printer and use a shorter cable. USB cables should not be longer than 15 feet. Anything longer adds to data corruption and the printer refuses to work.
If you're using the on-printer dashboard to do the scanning/copying then it may happen that some wires came loose. See if the printer can print from the PC, to verify that the printing mechanism is OK. Then, turn off and back on the device and see if the scanner lights up and does the initial alignment. This should make some noise and move the scan head back and forward an inch or so (depending on the model). If the initialization of the scanner works that will mean there are no loose wires.
If the scanner does not go through the initialization procedure then probably some wires got loose inside and you'll need to open it and check the connections. If the scanner does initialize then you should run a self-diagnostic procedure from the printer dashboard. This should be a menu selection (usually in the Troubleshooting section). Check your users manual for the self-diagnostic procedure and how to run it.
Also, you may try to remove the toner/printing assembly and re insert it, just to jumpstart the diagnostic procedure that may then fix the problem by itself without throwing out any messages on the built in LCD.

Jan 13, 2011 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

When making copies using the ADF, vertical lines print out on the paper. Doesn't happen when paper put directly on the glass.

The ADF works by moving the paper past the scanhead, on glass works by moving scanhead past the paper.

When you are scanning with ADF, the scanhead is parked in a particular position, under the glass. Just at one extreme end. Open the unit to te point that you are able to clean the lint, debris, lollipop sticks from this area. That should be it, since works otherwise indicates a good scan head.

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I can not get my scanner to scan

If the lamp simply will not move then the green latch on the bottom of the scanner is locked and holding the scan head in the locked position.
If it is a scan to network issue or scan to E-mail you need to use a USB or parallell cable and you may have to change the USB port speed, But without knowing which problem you have I am not sure exactly where to head with this problem.
The scanner lock is located on the underside of the scanner. If you look in where you reach to remoce your copies, you will see on the bottom of the scanner a green latch, about 2 inches long and a half an inch wide. Push it in then pull it toward you until you feel it snap locked . Then power the machine off and back on.

Feb 02, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer


Feeding is not completed within the specified time after starting feeding. (The scan head locking switch is locked)
Underneath the left side of the scanner is a locking mechanism for the scanner.  Turn it in the opposite direction and see if that works.
If that doesn't do the trick, there is binding on the ribbon cable underneath the scanner.  This can be fixed by removing the slack from it and taping the ribbon cable down with scotch tape.  make sure there is enough slack in the cable to move the scanner from one end of the glass to the other.

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