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West Bend recommends 2 cups of (medium coarse) ground coffee for 36 cups of coffee. It also states that theses measurements are for mild coffee. Add another 1/4 - 1/2 cup for stronger coffee. Keep adding more until it meets your liking. Here's the link to the manual for model #58036. http://www.manualslib.com/manual/337763/West-Bend-58030.html#manual
On this machine you want the lever under the grinder on 4 and the lever in the middle of the door towards the + (plus) but not all the way. Back 1 mark is the strongest setting you should use. It puts more coffee in the brew unit, there for stronger. If push all the way you will get an over charge on some shots and you could also break the brew drive. The grinder lever can be moved to 3 but only when the grinder is running. This makes the grind finer (smaller #'s). Get it too fine and you will plug up the brew unit.
The grind is too coarse or you grinder has seperated inside. Pull the lever below the grinder towards the front of the machine, but only when it is grinding. Then after the 3 coffee's, see if there was a change. If no change its your grinder.
Hi, adjust coffee amount knob more towards +, which will grind more coffee for brewing. The knob is the smaller one inside the bean hopper.If the machine has digital display(Incanto Deluxe) it can be set in the menu.
By pressing the button for "stronger" coffee, it slows down the rate at which the water enters the grounds. This allows the water to set in the grounds longer and therefore can make the coffee a bit stronger.
This is why on some pots when there is a 4 cup setting used, it takes longer for the coffee to be made. With such a small amount of coffee, it should go thru more slowly to get the same result.
This may help if you have not tried it yet. Adjust the water flow by turning the small knob on the front of the dispenser. the middle setting has a dot. turn full clockwise for stronger full left for weaker.
Setting your dose at max and grinder at finest is not good. This means that you are asking the machine to grind coffee really fine, and then dose maximun amount which can lead to the grinder getting clogged. If you are looking for stronger coffee, it is best to have several shots that one that has too much coffe and too fine. For stronger espresso, use less water instead of more coffee. Two shots of 2 oz. espresso (made with 7 grams of coffee) are more flavorful & sweeter than one shot of 4-oz. espresso made with 14 grams of coffee which could clog your grinder and door/channel. At this point, you need to clean the grinder ( inlcuding the door/channel).
I suggest you have an Authorized SAECO Service Center check your machine. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : [email protected]
Hi, We had a similar problem and it turns out the beans we were using were too oily and clogging up the works. We solved it by using a slightly more coarse grind (and brewing a stronger cup), and by buying only the best beans (oily beans don't make coffee stronger, just means they aren't good beans and by roasting longer can make the coffee taste stronger). Try Barefoot Coffee Roasters (I don't work for them, just love their coffee). We also use the cleaning tablet more often than prompted, and clean the inside of the flap when we dump the grinds. Good luck. Great coffee, but finicky machine!