I have just bought a brand new acer computer with vista. Vista is already installed and wireless keyboard and mouse came with the computer. I have plugged all the wires and nothing from my keyboard or mouse. It came with NO discs to install and very little instructions. I have done everything the instructions told me to do. Any suggestions?
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No need to disable the touchpad they should both work at the same time. Have you tried both the mice on another PC?. The first mouse should have the correct software already installed but you will most probably need to install software for the microsoft mouse. I hope you have tried resetting by hitting the button on the receiver then while its flashing the button on bottom of the mouse? If all this fails do have any other USB devices you can test on laptop?......good luck
Vista says something along the lines of it can't find driver?
I had that happen with my new Targus wireless rechargable mouse.
Look in device manager, if it is listed as an UNKOWN DEVICE, you need to manually install driver as HID-compliant mouse.
Go to >Control Panel > System Select Device Manager from lefthand list.
There should be an "Unkown Device" in the list. To be sure, expand Mice and other pointing devices and see if your device is already there. Better yet, unplug mouse's receiver and the unkown device should go away.
Right click on the unknown device, and choose Update Driver Software... select Browse my computer for driver software then Let me pick from a list of device drivers on my computer then you need to find Human Interface Devices and subcategory HID-compliant mouse.
Vista tends to try and install these devices as USB mice when they should be HID.
I had a similar problem with a new MS 4000 Keyboard. I found that I had two versions of the IntellPoint software on my Vista system. I uninstalled the older version (which came with my new computer) and the keyboard seems to be working well now. Check your system via the Control Panel, Install/Uninstall Programs and look for the MS IntellPoint software. Good luck.
install mouse software then restart
right click my computer properties
hardware and then devices
then right click mouse driver and click update driver
if mouse does'nt work after that then it won't be compatible
If your mouse manufacturer does not supply a driver for Vista you are pretty much out of luck for now. Vista is radically different from previous Windows operating systems and some hardware manufacturers are having a hard time adapting to it. If you have to have the mouse I would suggest you switch back to Windows XP till working drivers are released.