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Re: The lever that holds ink cartride in place is broken
Take out the old cart'd, and get yourself some "loctite" power grab "red tape at walmart, insert the new cart'd and use the "loctite" at the top, allow it some time to "set up", and you should print a "test page", and you should be good to go, god bless
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Turn on your HP Photosmart printer if it is not already on.
Reach under the access door handle at the front of the printer beneath the scanner and lift up on the scanner and door until the assembly locks into an open position, revealing the print carriage on the right side of the printer. If replacing a used cartridge, push down on the label of the cartridge to unlock it from the carriage and then lift it out of its slot.
Remove the new ink cartridge from its packaging--holding the cartridge by its plastic sides. Pull the pink tab covering the copper-colored contacts gently down and then remove the tape from the ink nozzles.
Align the cartridge at the front of the slot in the print carriage with the label on the cartridge pointing up. Push the cartridge into the slot until it clicks securely in place.
Close the access door by lowering it and the scanner back into position.
1. Prepare the replacement cartridge by pressing down and back on the top of the protective plastic, then sliding the cartridge out.
2. Set both the cartridge and empty cartridge protector aside.
3. Turn on your printer and lift the access door until it locks into place. The print carriage will move to the center.
4. Once the print carriage has stopped moving, raise the latch to release the empty cartridge.
5. Remove the empty cartridge by pulling towards you. If you are replacing the tri-color cartridge and need to remove the black ink cartridge temporarily, use the empty cartridge protector to hold it.
6. Hold the replacement cartridge by the sides and remove the black plastic tape.
7. Insert the replacement cartridge into the appropriate slot (left for tri-color, right for black) until it snaps into place.
8. Pull the cartridge latch towards you and press down until it snaps into place.
9. Close the access door.
You may also download and refer to it's product manual :- http://h10032.www1.hp.com/ctg/Manual/bpu73527.pdf
To replace the ink cartridges 1. Make sure the HP All-in-One is turned on. 2. Open the ink cartridge door by lifting from the front center of the device, until the door locks into place. 3. Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One, and then lift the latch. If you are replacing the black ink cartridge, lift the latch on the far left. If you are replacing one of the five color ink cartridges, such as yellow, light cyan (blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center area. 4. Pull the ink cartridge toward you out of its slot to remove it. 5. Remove the new ink cartridge from its packaging, and then, holding it by the handle, slide the ink cartridge into the empty slot. Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing. 6. Press down on the gray latch until it clicks into place. 7. Repeat steps 2 through 5 for each ink cartridge you are replacing. 8. Close the ink cartridge door.
re Printing in black only - you can do this by selection this option from your application and choosing the print properties of the printer and setting to Black / Greyscale printing only.
In this case I would suggest you to clean the cartridges of the printer.
Cleaning the ink cartridges with the HP Printer Toolbox
Click Start .
Click Settings .
Click Printers .
Right-click the icon of the printer in use.
Click Properties .
Click the Services tab.
Click Open the HP Photosmart Toolbox or Service this device.
Click the Device Services tab. This tab does not display in Windows XP; proceed to the next step.
Click Clean the Print Cartridges .
Follow the onscreen prompts.
Manually cleaning the ink cartridges
Turn the printer on and lift the top cover.
After the ink cartridges have moved to the center of the printer, unplug the power cord from the back of the printer.
Remove the ink cartridges and place them wide side down on a piece of paper.
Prepare a clean, foam-rubber swab or a lint-free cloth slightly dampened with water.
Locate the copper-colored circuitry strip on the back of each cartridge.
Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the nozzle plate.
Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or a lint-free cloth to remove moisture from the contacts.
Cleaning the ink cartridge cradle
Assume an eye level position with the HP Photosmart printer.
Locate the ink cartridge cradle.
Using clean, moistened swabs, wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper. Repeat until no ink residue is seen on a clean swab.
Reconnect power cord when finished cleaning.
When finished cleaning the ink cartridges and the cradle, print a test page.
Here's what I found when this happend on my two 7410's. Take a look at where the ink cartridge slides into it's holder. Shine a flashlight on the circuit board at the rear. You will no doubt find it has a puncture in it that breaks the little tracer wires on the board. The culpret is the tension spring arm. It likely has come off it's base support and when that happens, and you install a new cartridge, the cartridge will push the tip of the tension wire g right into the circuit board. After you fix the circuit board, apply some silicone glue to the spring base mount to hold it in place.
You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!