Magicjack problems
LIMITATIONS ON ACCESS TO E911 SERVICES:
1) You should consider maintaining an alternate means of contacting E911 services. The magicJack E911 service differs from traditional E911 service. You understand and acknowledge that you should consider having an alternate means of contacting E911 services and inform your magicJack" device users of this.
2) magicJack emergency services may not operate during a power outage. You understand and acknowledge that you may not be able to use your magicJack" device to contact E911 services if your power is disrupted. Once power service is restored, you may be required to reset or reconfigure your Internet service before you will be able to use it to contact E911 services. You are responsible for providing an uninterruptible backup power supply to ensure continued operation of electrical equipment, including customer premises equipment necessary to provide Internet service, in the event of a power outage.
3) magicJack E911 services will not operate if your broadband connection is disrupted. You understand and acknowledge that you will not be able to use your magicJack" device to contact E911 services if your broadband connection is disrupted. Once your broadband connection has been restored, you may be required to reset or reconfigure your Internet equipment before you will be able to use the magicJack" device to contact E911 services.
4) magicJack E911 services will not operate unless you register your correct service address with magicJack. You understand and acknowledge that you must provide magicJack with your correct service address in order for E911 services to work. If you notice that the location information identified in your 911 registration section of the magicJack menu is inaccurate, you can correct your service address by going to the magicJack menu and selecting E911.
5) magicJack E911 services will not operate correctly if you disable, damage or move the magicJack" device to another location. If you disable, damage or move the magicJack" device to a location other than the service address you provided when it was registered, it will not function. If you wish to move to a new address, go to the magicJack menu and select the E911 option.
6) magicJack E911 service will not operate outside of the United States and Canada.
7) magicJack is only able to provide E911 service in cities and towns where the local Public Safety Answering Point, or PSAP, is technically capable of receiving your address information with your E911 call. If the PSAP that serves your area is not equipped to receive your magicJack registered address, you will need to provide the 911 operator with your address information orally.
We want to make sure we have given you the tools to keep you, your families and your coworkers safe each time you dial 911.
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