HP Officejet 5610 All-In-One InkJet Printer Logo
Posted on Oct 23, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Print job stuck and can not be deleted

I have not been able to cancel/delete a print job.  It advised me that the printer would not be able to print outside the margins before I said OK. Now I can not delete that print job.  I have rebooted the computer and the printer.

Answer This Question
  • 4 more comments 
  • skinut Oct 23, 2007

    I do not have a resolution to the problem yet

  • skinut Oct 23, 2007

    I am runnng Vista. Please advise how to clear the spooler running Vista.

    Thanks

  • skinut Oct 24, 2007

    I did find out how to get to the command prompt in Vista.  I cleared it and restarted the spool as instructed.  However, it did not clear up the problem.  It occurred again with another file.  I have unistalled the software and am reinstalling it. 

  • skinut Jan 10, 2008

    I have done the instructions. However, I can not seem to cancel the pending document.



    Please advise next steps

    Thanks

  • skinut Jan 10, 2008

    I need instructions for Vista please.

  • skinut Jan 31, 2008

    When I type cmd in the the search box I do not see cmd appearing and thus am not able to right click and choose run as adminstrator. The last time this happened I gave up and unistalled and reinstalled the software for the 5610. This printer is the worst printer I have ever owned. This all happened tonight with an error message telling me halfway through a print job that the printer had the wrong cartridges. I simply need to know how to clear the spooler in Vista. Thanks

×

2 Answers

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

  • Master 589 Answers
  • Posted on Jan 10, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

Joined: Jan 07, 2008
Answers
589
Questions
1
Helped
454484
Points
1683
  • Anonymous Jan 10, 2008

    I don't know why that says macintosh.

×

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

  • Expert 363 Answers
  • Posted on Oct 23, 2007
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points
All-Star:

An expert that got 10 achievements.
MVP:

An expert that got 5 achievements.
Vice President:

An expert whose answer got voted for 100 times.

Joined: Sep 21, 2007
Answers
363
Questions
0
Helped
268264
Points
867

  1. Click Start, and then click Run.
  2. Type the following:net stop spooler (and hit enter)
  3. Now delete all files inside the following folder: C:\Windows\System32\Spool\Printers
  4. Start the spooler again:Click Start then Run> Type net start spooler (enter)

 

  • Anonymous Oct 24, 2007

    To clear stuck print jobs in Vista the procedure is nearly the same:-




        Start Orb>Search box, type: cmd [enter]

        When cmd appears above, right-click it and choose "run as Administrator".

        At the cmd prompt that appears, do: net stop spooler [enter]

        Now you can cancel your print job and then restart the spooler: net start spooler [enter]


  • Anonymous Jan 31, 2008

    Ok, now I am actually running Vista and I tried my own instructions which don't seem to work!



    Try this instead.



    Click the Orb

    Click All Programs

    Click Accesories

    RIGHT click command prompt

    Click run as Administrator

    Click Continue if the User Account Control pops up

    now you should get the cmd prompt as admin

    Type net stop spooler[enter]

    Goto the print queue (control panel > printers) or the icon next to the clock, bottom right. right click, open printers folder.

    Delete the documents in the queue

    Back to the open cmd prompt,

    Type net start spooler[enter]



    Does that clear it?

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE
First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf
Read full answer
Jul 01, 2014 • HP LaserJet 4200 Printer
0answers

Print jobs stuck in queque
Read full answer
Be the first to answer Apr 30, 2012 • HP LaserJet 3050 All-In-One Printer
0helpful
1answer

My power went out during a printing job and now the printing job is stuck and I can not print it or delete it.
GO TO THE PRINTER DIALOG BUTTON, START MENU - SETTINGS - PRINTER, AND FIND THE PRINTER THAT IS HUNG AND RIGHT CLICK ON IT. CLICK ON OPEN WHICH WILL OPEN A BOX WITH ALL THE PRINT JOBS LISTED FOR THAT PRINTER. IF THERE IS MORE THAN ONE PRINT JOB START AT THE BOTTOM AND DELETE THEM ONE AT A TIME. RIGHT MOUSE CLICK AND SELECT CANCEL. THE TOP JOB IS THE ONE THAT IS HUNG BUT THE PRINTER WILL HANG ON ANY UPCOMING JOB ONCE THE HUNG OPERATION IS CLEARED. IF THE PRINTER WILL NOT CANCEL THE PENDING JOB YOU MAY NEED TO REBOOT THE COMPUTER. WHEN THE COMPUTER COMES BACK UP IT MAY PRINT THE HUNG JOB OR JUST DELETE IT - NEVER KNOW
Read full answer
Oct 13, 2009 • HP Office Equipment & Supplies
0helpful
2answers

Deleted print job stuck in queue
You can always restart the computer, that will "unstick" a print job that gets stuck deleting.
Read full answer
Jul 01, 2009 • Dell Inkjet 720 Printer
5helpful
2answers

Hp 1350v all-in-one printer won't print
if you have a print job stuck go in and hit cancel job. If it stays even after a few min right click "my computer" on your desktop and hit "manage" go to "services and applications" click "services" find the print spooler option and right click it and stop the service. Once stoped right click it again and start it. This should clear anything stuck in print queue trying to delete
Read full answer
Jun 22, 2009 • HP PSC 1350v All-In-One InkJet Printer
1helpful
2answers

My printer has a job waiting that I can't cancel. I've tried everything including turning off the printer to erase the memory, and completely restarting my computer. Nothing will delete this print job
your job is stuck in the printer que, to cancel this go to control panel, open printer and other, right click on the printer icon, delete the job in que (are you sure you want to delete, yes)..........and you are done
Read full answer
May 10, 2009 • Office Equipment & Supplies
2helpful
2answers

Printer Queue blocked by 'Deleting' problem
THere is an easier solution.
Restart the printer spooler service. THis solves problems very often
Read full answer
Jan 21, 2009 • Samsung CLP 300 Laser Printer
2helpful
2answers

Can't cancel documents in the queue
Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo
Read full answer
Nov 22, 2008 • Office Equipment & Supplies
0helpful
1answer

How can I delete pages from the Brother 210C printer that I do not wish to print^
For Windows XP - click Start, Control Panel, Printers and Faxes

Click on the printer to open up the printqueue. To cancel a print job, right-click on it and click cancel. To cancel all print jobs, click Cancel All Documents on the printer menu.

More information can be found on this website (this should work for any printer): http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html
Read full answer
Nov 10, 2008 • Computers & Internet
1helpful
1answer

Not printing and nothing is paused or on the print list.
First of all you must let canceled print jobs finish deleting before sending new jobs, if the job is taking too long try restarting the computer with the printer on to clear the jobs this usually works if not then after restart open the printers folder and cancel all jobs here. let them finish deleting while the printer is still on (they must remain in communication during deleting jobs. Once all jobs are gone, remove the power brick from the printer for about a minute then reinsert and let the printer start up if it doesn't after a minute or so just turn it on once it finishes then try printing again.
Read full answer
Oct 14, 2008 • Dell 926 All-In-One InkJet Printer
Not finding what you are looking for?

View Most Popular

Officejet 5610 All-In-One InkJet Printer

  • Office Equipment & Supplies

Related Question

HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE

  • HP LaserJet 4200 Printer

Related Topics

97 views

Ask a Question

Usually answered in minutes!

Popular Questions

No HP devices detected. HP Solutions Center will close now. beware spam number 1800-975-0148 below

HP OfficeJet 7410 All-In-One InkJet...

Scanner failure hp 6110 - Noise and stuck head

HP OfficeJet 6110 All-In-One InkJet...

Hp 920 xl ink cartridge filling instructions anyone have them

HP Officejet 6500 Wireless...

Hp officejet 5510 all in one cartridge error

HP Officejet 5510 All-In-One Thermal...

Bottom of page is cut off sometimes printing from vista computer

HP Officejet Pro L7580 All-In-One...

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
Hp5600.pdf. user-manual-Officejet 5610...

Officejet 5610...

PDF Manual
Setup.pdf. user-manual-Officejet 5610...

Officejet 5610...

PDF Manual
UserGuide.pdf. user-manual-Officejet...

Officejet 5610...

Loading...