My computer won't find my headset... i've gone through many steps found in forums to try to fix it, and i have the latest driver installed, but it always shows red and no headset is listed
I gona b connect h500 but my HP laptop said no driver installed
What blue tooth atenia are you using on your computer?
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no-no, the one that is connected to the computer. Let me explain You first have to put the headset in "pairing" mode. Then on your computer you need a blue tooth antenna and software so you can tell the computer to "pair" with the headset. That headset also has a preset password of 0000 . What I am asking is "what do you have set on your computer"?
OK so we need to look at the computer. Is your Blue Tooth internal (within the case) of the computer or is it external (connected via a usb or firewire port) ? BTW - Please reboot your computer to reset your software to see if you could open the blue tooth wizard
OK what is the manufacture of the external blue tooth adapter? You should have a cd (software) that would have that adapters drive as well as a "blue tooth wizard" software.
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Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps you
or
or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
hope this helps
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sorry, it's a motorola h500
do you mean antenna? just the one that comes with the headset
hmm, yes i think the problem is i can't open my bluetooth places or the bluetooth wizard, so my headset is not pairing. for some reason it won't open
i did reboot, the bluetooth won't open... earlier i removed the MS bluetooth device from the device manager, realizing afterward that i was only supposed to disable it, but i also can't seem to do a system restore for some reason.
the bluetooth is external, usb...
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