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A peace of paper is proberly still caught inside the machine.
proberly under the carriage unit that houses the cartridges.
Open the printer and see if you can find any peaces of paper that could
be causing the fault
Try printing something in a colored font, like red or green and see what happens. This printer uses two black ink cartridges. It uses the larger one for black text printing. If it is dry, blocked, or damaged, your text (usually black) will not print. Changing to a color font will rule that out.
First I would suggest performing any head alignment functions with your printer's menu to be sure you have the stepper motor feed adjusted properly. Use the paper you are currently printing on for this procedure so that the thickness of that paper is factored in. If you stil see the banding after doing this, you can use the Advanced Media Control button under Printer Settings in ColorBurst to fine-tune the paper feed adjustment. Print out the "Media Advance.tif" target (located in the ColorBurst/images & Targets folder) to use as a guide. For white bands, you'll need to enter a negative number (to shorten the paper feed).
The problem lies with the refilled cartridge.
1.) Try wiping the bottom of the cartridge with a moist paper tower, to clear up any dried ink.
2.) Put cartridge back in and use the "clean nozzle" feature on the fax machine.
3.) If these steps don't work, it is best to take the refilled cartridge back to the place and have them take a look. Sometimes it can be salvaged.
The print-head (bottom part of the cartridge, retangular shaped, where the ink comes out) is blocked, thus the ink isn't able to come through. This is NOT any fault of the ink refilling service, but rather a wear and tear issue with the cartridges. Most refilled cartridges will work perfectly fine and save you a lot of money.