Question about HP PhotoSmart 1218 InkJet Printer

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HP G85xi printer - No color output

Dear Sir,

No color output

Try test pages - No color output.

Try Cartriage load and contact looks ok.

Eugene

Posted by eugenetsai on

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1 Answer

eagle338

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  • 4,889 Answers

> First thing to try is a cleaning and maintenance cycle. There are also
> rare instances of cartridges being defective, it may have one of those.
An uninstall and reinstall of the printer may also help

Posted on Oct 21, 2007

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Why does text not print?


Try updating the firmware of your printer. Just go to http://bit.ly/ghfW8H to download the firmware update.

Also, try printing a test page from the printer. To do that, on the control panel of your printer, press on Setup > Maintenance > Print Test Page. If all colors come out okay, then it's a driver problem. Try to uninstall the driver and download an updated driver online at http://bit.ly/sW3OnE.

If there's a problem with the output of the test page, please contact our technical support team.

Oct 29, 2012 | Lexmark Pro 205 Multifunction Printer -...

1 Answer

The printers shows alrm light of color cartriage blinking


The cartridge is faulty or the contacts on the cartridge are dirty.
Remove the color cartridge from the printer and reinsert it, this sometimes helps.
If that does not work, remove the color cartridge.
Look inside the printer from where the cartridge was, there are copper contacts.
If there is ink on these contacts, they will require cleaning.
A alcohol swap can be used to clean these contacts.
The contacts on the color cartridge will also need to be cleaned in the same way.

Thankyou for your support FixYa

Mar 02, 2011 | Canon Office Equipment & Supplies

1 Answer

I have a hp psc 950 I set uo align cartridge clear cartridges, then Itha receive a report saying that align cartridge failed.. Bob


There are several possibilities that you can check. First, what is the ink level for all colors? You need enough ink in all of the cartridges, black and the three color tanks in the color cartridge. A low ink in any one cartridge could do this.

Second, make sure you are printing on clean white letter or A4 paper (no additional print on the page). Is the paper feeding correctly from the paper tray? Did the alignment page print and arrive in the output tray? Check for a paper mismatch warning or if 4x6 paper selector lever is pushed forward on the output tray. Make sure the selector is pushed all the way towards the printer. Did the alignment page look like the previous alignment pages or the ones shown here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=60259#Alignment_Pages .

If any color is missing, look for a problem with the cartridges. Try running a cleaning cycle: press Menu (or Setup, depending on the printer) on the printer. Press the right arrow until you see Maintenance or Tools. Press OK and then OK again if Clean Print Cartridges is highlighted. (Otherwise, highlight the Clean Print Cartridge by pressing the arrow keys and then press OK.) If the output is missing, faded, or streaked. Note: a low ink issue will be made worse with a cleaning. It is a cartridge issue. This could be a symptom of clogged nozzles on the cartridge, the protective tape still on the cartridge, or poor contact between the cartridge electrical contacts and the matching ones on the print head. Remanufactured and refilled cartridges are at higher risk of failing. However, the chip on the cartridge can also fail; in this case, if you have a genuine HP cartridge, contact HP. Replace the cartridges. You may want to clean the cartridges and the print head. Use distilled or bottled water and lint free paper or swabs. (coffee filters can be used.) Wipe away from the nozzles (the contacts, edges and ramps of the cartridge) of the cartridge and the contacts inside the printer. Wipe in one direction only even on the contacts inside the printer.

Reset the printer by unplugging the power cord for at least 5 seconds before plugging it back in. Print a new alignment page. Does the printer give one or two pages? If you only get one page, the alignment is automatic and you should see a blue light at times as the printer feeds and prints the page. If no light shows up, the printer needs service.

If you get two pages, check the scanner glass and white scan backing. Clean the surfaces with a soft cloth dampened with clean water, if they need cleaning. Check if the bulb assembly is lighting up when the unit is on. If that scanner light doesn't come on, the all-in-one needs service. Make sure to put the alignment page face down on the glass or face up in the ADF. Copy the alignment page. If the copy has vertical streaks, clean the scanner assembly. (If this cleaning doesn't help, again the unit needs service.)

You can bypass the required alignment. Press and hold the Enter button and then press the Setup button. The unit should print but the print quality will be poorer. If any colors are missing, check the ink level and for clogged nozzles.

I hope this helps.

Cindy Wells

Oct 28, 2010 | HP PSC 950 All-In-One InkJet Printer

1 Answer

"Check Color Cartridge" displays even after replacement of cartridge -though I don't think original cartridge was empty- and stops printer from printing. The new cartridge is installed properly, and...


  1. First, check your cartridges. HP cannot guarantee the quality of remanufactured or refilled cartridges.
  2. Second, make sure your paper is not causing the problem. Paper that does not accept ink well can cause your images to smear or bleed. Plain paper is not the best choice for high-density graphics. Click here to see how to pick the best paper for your project .
  3. If the paper is not the problem and you are using genuine HP cartridges, print a clean test to see if the printer and cartridges are functioning properly. Load the printer with clean, plain, white paper and print a clean test page. To see how to print a clean test page, see your printer's User's Guide , or see HP Deskjet Printers - How To Print Internal Tests , or HP All-in-One Product Family - Printing Self-Test Reports .
  4. Evaluate the clean test page. Different printers produce different pages, but you should recognize elements from the examples below on your test page. In general, cartridge and printer problems are indicated by streaks, missing colors, or wrong colors.
    • Examples from a good printer and cartridges (your test page may not look exactly like this): Figure 1: Solid colors that match color dots on cartridge labelc00059224.gif Figure 2: Pattern unbroken, or broken in only a few placesc00059225.gif

      c00059227.gif If your test page looks more like the good examples above than the bad examples shown in the next two sections below, the printer and cartridges are probably not causing the problem. Click here to continue troubleshooting .
    • Examples from a failing printer or cartridges - streaked or broken bars or lines Figure 3: Fading, missing, or streaked bar - low-ink or empty cartridge, clogged nozzles, or electrical problemsc00059228.gif

      c00059229.gif

      c00059230.gif

      Figure 4: Color completely missing (magenta bar missing below)c00290898.gif Figure 5: Lines broken randomly - clogged nozzlesc00059231.gif

      Figure 6: Lines broken in pattern - dirty contacts or other electrical problemsc00059232.gif

      c00059233.gif

      Figure 7: Color completely missing (magenta pattern missing below)c00290899.gif If your test page looks like these examples, you probably have a cartridge that is empty, has clogged nozzles, or dirty contacts. Click here to continue troubleshooting .
    • Examples from a failing printer or cartridges - colors do not match the color dots on the cartridge label (Note: do not compare the test page colors to the colors of the examples on this web page. Your monitor may not display the colors properly). c00059234.gif c00059235.gif If your test page looks like these examples, you probably have a cartridge in which the inks have mixed. Click here to continue troubleshooting .

Oct 26, 2010 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Instructions on installing & changing ink cartridges


Step ten: Install the cartridges
  1. Make sure the product is turned on. The On button is lit when the product is on.
  2. Lift the cartridge door. The carriage moves to the right side of the product. Figure 12: Lift the cartridge door c01331661.jpg
  3. Remove the new cartridge from its packaging and gently remove the plastic tape using the pink pull tab. Figure 13: Remove the tape c01331662.jpg CAUTION: Do not touch copper-colored contacts or retape the cartridges.c01331663.jpg
  4. Slide the tri-color cartridge into the left slot. Push the top part of the cartridge firmly up and into the slot until it snaps into place. Figure 14: Insert the tri-color cartridge c00620861.gif
  5. Slide the black or photo cartridge into the right slot. Push the top part of the cartridge firmly up and into the slot until it snaps into place. Figure 15: Insert the black or photo cartridge c00620862.gif
  6. Close the cartridge door.
Step eleven: Align the cartridges
  1. Make sure you have loaded plain white letter or A4 paper in the bottom tray. Press OK to print the alignment page.
  2. Remove the alignment page from the output tray. Figure 16: Print the cartridge alignment page c00620112.gif
  3. Place the alignment page face down into the document feeder. Figure 17: Load the printed alignment page c00620113.gif
  4. Press OK to scan the alignment page. After the page has scanned, alignment is complete

Apr 12, 2009 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

No ink on page


Clean the contact in the housing area and on the ink cartriage. If that does not work buy a new cartriage. The ink probably dried up in the nozzles. You can place the ink cartriage on a wet paper towel water or alcohal and press the cartriage into the towel. If you see no ing replace.

Jun 11, 2008 | Office Equipment & Supplies

1 Answer

Printer problem


Does the line appear while copying or printing ?

To isolate the issue try to print a self test page :

1. Press and hold the Cancel button and then press the Start Copy Color button.

2. Release both buttons. The self-test page prints.

If you see lines on the test page then the issue is with the cartridge or cartridge contacts. Clean the cartridge and cartridge contacts inside the printer.

rRemove both the cartridges. Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts.
The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth. Gently wipe the contacts, from the top to the bottom.
Reinsert the cartridge and print. If the issue issue persists replace cartridge(s).



If you do not see lines on the test page. Place the same test page on the scanner glass and make a color copy. If the lines are on the copied Image the issue is with the scanner glass.
clean the scanner glass :

Clean the glass and scanner backing
  1. Turn off the all-in-one.
  2. Unplug the power cord from the wall outlet.
  3. Unplug the power cord from the back of the all-in-one.
  4. Raise the lid.
  5. Clean the glass with a soft dry cloth, or a sponge slightly moistened with non-abrasive glass cleaner or water. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device.
  6. Dry the glass with a chamois, cellulose sponge or soft cotton cloth to prevent spotting.
  7. Clean the white scanner backing with a soft dry cloth or sponge slightly moistened with water, and allow it to dry.
Try a blank copy
  1. Plug the power cord back into the wall outlet.
  2. Plug the power cord into the all-in-one.
  3. Turn the power on.
  4. Close the lid; do not place any paper on the glass.
  5. Load paper in the paper tray.
  6. Do either of the following:
    • Press Start Copy Black to start a black-and-white copy job.
    • Press Start Copy Color to start a color copy job.
  7. If the output is a full/half-black page, or has vertical black lines, the product needs service or contact HP for in warranty replacement.
Thank you .
Silan

Dec 20, 2007 | HP Photosmart C3180 All-In-One InkJet...

2 Answers

Printer problem with 6210 all in one.


Try to print a self test page from the printer itself, do these:
  1. Press and hold the Cancel and the Color buttons at the same time.
  2. Release both buttons.
  3. The Self Test Report will be printed.
and check if it is the same output, if yes then follow the steps below:
  1. Some of the ink cartridge ink nozzles may be clogged with dry ink. Use the ink cartridge cleaning service to try to clear them. Follow the steps below:
  2. Verify that there is plain white paper in the Input tray.
  3. Press Setup .
  4. Press c00712200.gif or c00712201.gif to select Tools and then press OK .
  5. Press c00712200.gif or c00712201.gif to select Clean Print Cartridge and then press OK . The unit prints a test page.
  6. Examine the test page. If the print quality of the page is good, stop here. If the print quality appears to be getting better, run the Clean Print Cartridge utility again
  1. If the self test appears better, Increase the copy quality setting (Normal or Best) and try copying again. If the quality is still poor, continue to the next step.
  2. If the quality is still poor, one or more of the cartridges may be low on ink or empty. Follow the steps below to check the ink levels.
  3. Open HP Solution Center .
  4. Click Settings .
  5. Click Print Settings .
  6. Click Printer Toolbox .
  7. Click the Estimated Ink Levels tab
  • Replace any ink cartridge that is low on ink.
  • If the ink levels are not low, clean the cartridge face and electrical contacts at the back of the print carriage.
    1. Open the front of the unit to access the ink cartridges.
    2. After the ink cartridges are at the center, unplug the power cord from the back of the unit, and remove the ink cartridges. The power cord must be removed to ensure that the unit is not damaged during the cleaning process.
    3. Clean the cross-hatched area of the ink cartridge with a soft clean cloth that is slightly dampened with clean water to remove any build up. Avoid cleaning the ink cartridge nozzle plate. Cleaning this area can force foreign matter into the ink nozzles and plug them.
  • With a soft lint free cloth slightly dampened with clean water, clean the copper-colored contacts on the back of the ink cartridges.
  • Allow the cartridges to dry before reinserting them.
  • Close the unit, and plug the power cord back in.
  • Print a self-test page to check the results. Follow the steps below to print a self-test page.
    1. Press Setup .
    2. Press c00712200.gif or c00712201.gif until Print Report displays and then press OK .
    3. Press c00712200.gif or c00712201.gif until Self-Test Report displays and then press OK . The self-test report prints.
    If the problem is not corrected by cleaning the ink cartridges, replace the ink cartridge(s).
    IF THE SELF TEST REPORT IS CLEAN, THEN TRY TO PRINT FROM ANOTHER SOFTWARE LIKE PAINT, NOTEPAD AND IF THE OUTPUT IS OK THEN THE PROBLEM IS ON THE SOFTWARE THAT YOU ARE USING

    Dec 19, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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