I contact Toshiba Service and they suggest to unplugg AC cord then wait for 3 minutes but this is not a real solution ("Bad" message). I already notice other Toshiba models have the same problems (SD-K750 & SD-3980), and they are replaced them because of component part failure. (my DVD is a SD-K850).
They also explain that if that process not work, I must call their
Service Dept. for more details, same phone # (1-800-631-3811).
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Have you checked your CD roms? Maybe they are already defective. Try running them in a CD player to see if they run smoothly. Sometimes, the onboard driver update mechanism isn't that consistent with its result. I suggest that you use RadarSync to scan your computer to see if your drivers are updated. RadarSync is a specialized PC Driver Update Software. You can scan your computer using the free version but if you want it to update the drivers then you can buy a year or two years subscription of the software to keep your drivers updated.
you did not say if you hear the disc spinning. if it spins and doesnt play, its a bad cd for ur machine, no matter it its in a set. it could have bad information on it that causes it not to play. try other machines. if it still does not play, it is defective. yes, they can be bad, even new ones that havent been written to can be bad. i get at least a half dozen out of a hundred.
how long have you been using this player and when did this begin?
Remove the disc and try another. If the player refuses to eject the disc, remove it from the wall and fix it back and fix it back again. Then turn the player on.
If the player still gets stuck on "loading" mode for other disc, then it means the laser is weak.
The lens is weak such that it cannot load data on discs. Its spinning, trying to load, but can't because of the weak laser.
Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the player's cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.
If non of the above solves the problem, then know that you need to replace the laser to a brand new one.
To replace the lens, remove the bad laser, use it as a sample to get exactly the same type and do the replacement. Note that replacing a laser (lens) needs a professional touch, so if you cannot replace the laser, get it to a repairman to fix it for you.
Once this us done, your player will play all discs again.
This problem is normal and exists with many CD/DVD drives. On some of the drives, if you put in blank discs and try to open the disc in My Computer or Windows Explorer, Windows displays no contents or a blank disc. Whereas on other drives, you get the error message that you mentioned about incorrect function.
What software are you using to burn CDs or DVDs? Are you able to burn CDs but not DVDs or you can't burn both the discs? Did you try a CDs with a different make/manufacturer? Some drives refuse on some disc makes. Try another disc and another writing speed, or try the lowest writing speed available with your software.
The problem with using rental discs is that they are dirty. Buy a dvd player cleaning disc and follow the instructions. These discs help to realign the laser. If this does not help try cleaning the disc with a disc cleaner. Also depending on how new the dvd is there have been a lot of discs manufactured outside of the US that have been bad. It may not be your machine but the discs. I personally went through 6 of the same movie before i gave up and rented something else that worked perfectly fine. Hope this helps you watch.