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With the vehicle on, turn OFF the radio. Next, Press the Volume and hold the VOLUME knob. You should see LANGUAGE on the display. Scroll the VOLUME knob until you see CLOCK SET. Pres the VOLUME knob and the HOUR will start flashing. Scroll the VOLUME knob to set the hour then Press it to set the Minutes. When you're finished. Turn off the radio, then turn it back on. When the radio is in use, the Radio Station will scroll on the display, then the Artist information, then after a few seconds (20-30), the Clock will display.
In the programming software their is a field that allows you to either turn off the alert tones or make them lower then your volume level. Most of the time if any of my customers are using a ear bud or headset I turn off all of of the "beeps".
Press and hold alarm time for about a second, then press your tune/playlist button until your bright hi or bright lo choices display, once you chose which lighting you want, do not press anything else. It will set to your last selection.
Hold the volume button down until the clock setting comes on. Then press the same button until you see "Demo:On" on the screen. Turn the volume either up or down to change the setting and then hold the volume button down until you see "AUX" or "TUNER" on the main screen again.
That light that stays on is not for the "ATT", it is just an indication that the unit has power. The problem with your radio is most likely the power amp IC inside the radio if you are using speakers connected directly to the radio from the speaker wires on the harness. If you are using an external amplifier for your speakers the problem will be either the electronic volume control IC or a muting transistor that has gone bad or the external amplifier is defective. There is no way to know exactly what is wrong without doing a few checks on the radio with a multimeter on have the radio on a work bench to be able to open it up and check a couple of things inside of it.
If you have a multimeter and a power supply (to turn the radio on while on a work bench) I can guide you thru the troubleshooting process to help you figure it out. But you will also need to have a soldering iron, solder, and solder wick to be able to remove the bad part and put in a new part.
Let me know if you will require any more help from me.
First check all the cables. If you have a DVD player connected, play a movie and see if the volume is normal. We want to eliminate the possiblity of external problems. Write back and let me know, and we'll go from there.