Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

Automatic document feeder

I have cleaned the rollers and I continue to have a problem.

The automatic feeder feed more than one sheet at a time.

How do I repair this problem?

Posted by bigdog1973 on

  • Anonymous Nov 08, 2007

    Will not fax more that 2 or 3 pages without grabbing several pages at once.

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1 Answer

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  • HP Master
  • 1,363 Answers

You have to replace it if cleaning doesn't help.

look for the seperation tire or pad if it picks up the paper from the top first then the sep is on the bottom and vice versa. Clean that on really good this is the one that seperates the paper and stops it from feeding more than one sheet.

Posted on Oct 23, 2007

  • blarging2000 May 09, 2011

    You may be pushing the paper in to far. I had the same problem until I made sure the paper was only close enough to get picked up by the rollers.

    The difference is less than 1/4 in but it stopped grabbing more than one paper after that.

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mp500_asf_led.gif
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mp_500_cassette_feed_switch_led.jpg
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Click here to return to step 2

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