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The draw back of inkjet technology printers are, if it is not using quite long period of time,cartridge nozzles will dry up, result printer will act just like a printing some thing but nothing will come on paper(blank page) even ink levels are showing full. Try to recover the both cartridges through 'clean print cartridge' process from the system,if not better consult cartridge re-filler to clean the nozzles..Replace new cartridges if above said methods are not worked out.
the display for an error message. If the display reads "Clearing paper
from printer," the engine has detected a jam and is attempting to eject
the jammed pages automatically. These pages will often be blank.
the display for "Performing PRINT/STOP TEST" or "Performing SERVICE
TEST." Either of these messages indicates that the printer is going
through a test procedure that may eject blank pages.
the amount of paper in the input tray if the printer is feeding
multiple blank sheets at a time. The printer will pull extra pages
through if the input tray is overfilled.
the paper in the input tray with the correct size if needed. If the
4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
the ink cartridges if certain colors are blank on the page. Replace the
black cartridge if printing a black text document that is coming out
blank. The printer may attempt to print even if the ink level is low or
empty, but will unable to print anything on the page, causing it to
come out blank.
the sealing tape from newly installed cartridges. The tape covers the
print heads and should be removed before installing the cartridges. If
the tape is left on, it will prevent ink from getting on the pages as
the "Check mark" button on the control panel to enter the printer menu.
Run a diagnostic so the printer can attempt to determine the cause of
the blank pages printing. Press the up or down arrow to select
"Diagnostics." Press the "Check mark" button. Press the "Down" arrow to
highlight "PQ Troubleshooting." Press the "Check mark" button. The
printer runs a diagnostic and returns to a ready state when done.
You did not indicate whether the printer goes through the motions of printing but delivers a blank paper, or wheter it just stands still and doesn't move at all.
So I have to give you solutions to the two scenarios.
If printer goes through the motions of printing but delivers a blank paper. The cartridge nuzzles are likely blocked. Ink may be new, but their nuzzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it the nuzzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nuzzle is blocked. To be very sure of this, place nuzzle in a place/saucer with a bit water so that the nuzzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nuzzles, the procedure may be repeated over to get results.
If printer does mot go through the motions of printing but just stand still. This could be as a result of either of these scenarios. Usually indicator lights blink continuously in this case. i.Ink cartridge has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink is finished. You must replace cartridge one at a time). If lights stop blinking it confirms that your cartridge has become incompatible or developed incompatibility. Also if your printer is the type that can work with only one cartridge, remove one after the other (closing back the lid/cover) to determine which in the set (black or color) has become incompatible. At the instance the incompatible one is removed and you close the lid, the blinking will stop (for printers that can print with one ink cartridge only). Just replace the incompatible one and start printing again. In most cases the issue is always with one cartridge. But if both are affected, you have to replace both. Because of this type of problem, always keep used cartridges somewhere safe; they come in handy for this type of troubleshooting. ii.The Cartridge electronic panel is dirty
The electronic panel on the cartridge that makes contact with the cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the cartridge with copper “dots”.
The Solution is to try to clean this panel with a piece of folded tissue paper soaked in a bit of methylated spirit. Also try to clean the area in the cartridge carrier/holder that makes contact with the cartridge’s electronic panel (Usually this is more difficult). If you cannot reach it with your fingers, use a stick or something with tissue wrapped around it. Allow to dry well and return the cartridges, close the cover. The blinking should stop if the electronic panel is the issue. Once the blinking stops the printer will print.
Check the print cartridge. Open the printers top cover and find release lever for the ink cartridge. Lift out the cartridge and check the jets (copper coloered foil with holes) for blockage. New cartridges have a piece of tape over the jets which must be removed before installing. If blocked with dried ink, dab gently with paper towel and rubbing alcohol. Dry by dabbing on paper towel. Other things to check are: Incorrect cartridge, empty cartridge, and cartridge not snapped in all the way. The cartridge that comes with the printer usually is only partly filled and runs out earlier than normal. You could always try a new cartridge which you will need eventually anyway.
try to reload your catridge on the carrier or cartridge holder..
and clean your printer tab circuit and also the cartridge tab circuit and run maintenance page on it..
go to your printer panel and select maintenance ..browse clean printhead..and print maintenance page..to clean the cartridge..
Sounds like maybe the nozzles are clogged up.
Try using the printer maintenance utility to "Clean Nozzles". I think for most Lexmark printers it is call the "Lexmark Solution Center" in your Windows Start Menu.
If that doesn't work, try maybe wiping the cartridge with a damp paper towel at the place where the ink comes out.