I have a partially recorded tape in my SC-D353. I charged the battery with the tape in the camera. After it was fully charged, I tried to use the camera. The display flashes TAPE END! and then the eject icon flashes. When I try to eject, the door won't open. I can hear the mechanism trying to operate, but the door does nothing. Also, nothing happens when I try to rewind, fast forward or play.
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In order to transfer the taped video, the software that came with the camera, has to be installed. Once this is done, plug your camera into the computer, using the USB cord, and it should be recognized, and the software program should kick in and you can then transfer the files. Sometimes you will have to go to the actual drive itself and copy the images over to your folder of choice.
Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times. good luck
please mark the post with a fixya
Problem is fixable and not expensive either : CCD sensor is faulty and needs replacing.You do have a case for having this problem sorted out by Samsung agent free of charge because the sensor should last 10 years +.
This seems to be an on going problem with all of the Samsung models sooner or later. 1st, check to make sure the protection tab on top of the tape is in record mode. Remove battery, wait a minute and replace battery, turning on the camera, place tape back into camera and close the door. If this does not work, the sensor is not reading that the tape is not protected. It is a service call but not worth the 150-195 in repairs to correct. Sometimes you just need to keep going, and going....