Gts50 scans fine but once paper has cleared scanner it does not stop and keeps trying to scan for 8 more times then the e1: PAPER JAM ERROR APPEARS
I just started having the same issue. However, I don't think the problems was understood. You can one sheet of paper; that's all you need to scan. The scanner will not stop until it has cycled through 8 scans and which point it will then prompt that a e1: Paper Jam has occured. You can hit ok and still safe the document, but it is annoying have to go through the cycles or hit cancel to stop the cycling (at which point you can then still save the scan). I believe Alan and I are both looking for a solution to resolve the issue.
Mine started after a serious paper jam. I am in a rather unique situation as I have to requested elevated priveledges to down load/update any drivers. So personnally I am trying to find a way to work around the issue.
Thoughts would be greatly appreciated.
Did you find an answer to this problem? I am having the same problem.
Thanks!
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SOURCE: Out of paper :CDT009 Load mroe paper to continue scanning
on the admin utility go to the errors tab and remove the out of paper action, return error
the disadvantage of that is you have to click on the scan icon to start scanning.
SOURCE: Error Code 009 Scanner out of paper
Right-click the VRS icon in the system tray. Select QC Modes and uncheck Hardware Errors. This will stop VRS from flashing the out of paper message.
(Also, ImageNow has it's own prompt when the scanner is empty. You can turn that off in the Scanning Profile on the Properties page.)
SOURCE: scanner error
Try uninstalling and reinstalling the driver. If it occurs again, the the manufacturer of the scanner of yours may have some special thing (security) in the flatbed of the scanner. Like for example scanning money or so.
SOURCE: Epson perfection 4990 photo scanner
Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.
SOURCE: My Canon DR-2050C keeps jamming when I try to scan more than 1 page???
I finally solved my problem. Now it works like new.
Cause:
- The spring that returns the next sheet detector (small black plastic rocker arm between the two rollers on the back side) came off. So the scanner cannot detect transition from one page to the next. This spring is located inside the device and you cannot fix it from the outside.
- You know if you have this problem if you don't hear a "click" sound after each page is scanned. Without the spring attached the rocker will not return on every page. When it doesn't return the scanner think it is still on the first page and will not scan the next page. The "click" after each page is NORMAL. Without the click is the first sign your spring came off.
Solution (Only recommended for people handy with hardware and the unit is no longer under warranty)
1. Turn off power and unplug the device.
2. Pop off the plastic cover to the back of the scanner
3. Remove the screws that holds the plastic cover to the back.
4. Remove the screw by pushing on the retainer clips. DO NOT loosen any gears or motors.
5. Locate the rocker arm and re-connect the (very small) spring
6. Warning - if the LED light pipe falls out be careful how you put it back. This is a transparent widget at the top to route a LED light to the top of the device to indicate the power on status.
Sorry I didn't take pictures. If this sounds too complicated, send it to Canon for repair. Took me about a day to figure out exactly what was wrong and how to disassemble the scanner to fix it.
Good luck.
I am a Support Engineer with Xerox Scanners.
E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.
if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.
if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.
if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.
We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/
If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.
Regards,
Xerox Scanners Support
To "Settings/Registration Table"
You can specify the method for restarting scanning of documents when a paper jam occurs in the feeder.
For information on the optional products required to use this function, see "Optional Products Required for Each Function."
Details of each item are shown below.
[From 1st Page]:
If a paper jam occurs in the feeder, scanning starts again from the first page of the document.
[From Stopped Original]:
If a paper jam occurs in the feeder, scanning starts again from the page of the document scanning was interrupted.
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Usually answered in minutes!
I had this problem and it was caused by a broken paper feed sensor. This is the 1" long black plastic moving lever that is to the right of the paper feed roller.
The part of the lever that protrudes and senses the paper was fine, but there is a small "flag" protrusion on the top of this part, above the pivot, that had broken off. This "flag" interrupts an optical sensor light beam behind the pivot when there is no paper. With this piece of plastic broken off there was nothing to interrupt the light beam so the scanner thought there was always paper there. After continuing to scan at the end of the real paper (because the sensor indicated there was still paper) but not seeing any actual scanning (because there wasn't any paper), the scanner finally decides that there must be a paper jam and gives the error message.
I was able to CAREFULLY glue a piece of plastic to the top of the remaining piece of the lever and restore correct operation. Don't try this unless you understand how optical interrupters work. Otherwise you may not get the plastic in the right location or you may glue the pivot lever so that it doesn't rotate.
As of today, the replacement part, 2140531, is available on Amazon and eBay. That will require disassembly of the scanner.
Good luck!
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