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Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.
Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:
power off the laptop
Physically remove the cd or dvd drive
power -up the laptop without the cd/dvd drive
power off the latop and refit the dvd/cd drive
power it up again and see if the drive is
If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.
The alternative to fitting a new drive is to buy a portable dvd drive. They connect via a usb cable. Have a look on Ebay
See if your disk will read in another system. If it will, we know the disk isn't the issue. Try reading a different disk in your system. If your system will read a different CD, we know the drive isn't defective. If neither the CD nor the drive is defective, then this very well could be because the infection itself is causing the issue.
Try booting in safe mode (press F8 repeatedly as the operating system
first starts to boot and choose safe mode) and see if the disk will read
If the disk still won't read, check for contaminants on the CD and the drive lens.
* the disk you're inserting is not "empty" -- try it on a different computer;
* you should try a different manufacturer of "blank" disks;
* you need to upgrade the "firmware" inside your CD-writer, to recognize more brands of "blank" media;
* the CD-reader is malfunctioning -- when you "cancel" the burn-attempt, and insert a commercially-produced program CD or commercially-produced audio CD, can those disks be properly read?
* you have two CD/DVD devices in your computer, and you're inserting the "blank" disk into the "wrong" device.
This may be a reading media incompatibility problem. This does happen with some DVD/CD players.This usually mentioned in the owners manual of the product. You can try looking under the instructions for the operation of the DVD/CD player in the manual. If you cannot find the information there,you can try using the internet search engines for the make and model number of your notebook and the type of DVD/CD discs you are using. Use the search engine for known problems with the use of the media with your type of notebook DVD/CD player. You can also call Lenovo customer support telephone number 1-877-453-6686. Give them the model number of the notebook and ask them for assistance with the problem. Thank you for using FixYa and have a nice day!
Try a CD cleaner disk
This is a special disk with a little brish embedded and some solution
just follow the instructions.
If that fails- then it is a component failure.
which will mean a new drive - can you get it replaced under warranty out there?
This does sound like a defective drive, most likely a laser / reader issue, because the refractive properties of the CDR is different from a "pressed" disk it looks like thia failed TOC seek issue, the head starts at the center of the disk and reads outwards, the click noise is most likeley the head reaching the terminus (the outer limit of the motorised movement), the drive then unable to find the TOC gives up and decides the disk is unreadable.
if this drive is within the manufacturer's Warrantee period I would reccommend sending it back.