Whirlpool Gold GY397LXUS 30" Slide-in Electric Range with Self-Clean, AccuBake System and Ceramic Glass Cooktop Surface: Stainless Steel Logo
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Natalie Long Posted on Jan 13, 2014
Answered by a Fixya Expert

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Whirlpool Gold GY397LXUS 02 30" slide in oven is not heating correctly.

The broil element works fine, glows red, but the bottom heating element does not glow and when preheating does not get the oven up to temperature. I first noticed the problem when I was checking on something I was baking and noticed that only a 1 inch section of the bottom heating element was glowing and since then, none of it has been glowing and it does not preheat to the selected temperature. Do we need to replace the element, or could it be something else?

1 Answer

RonW

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  • Expert 111 Answers
  • Posted on Jan 24, 2014
RonW
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Do a continuity test on lower bake element.

2 Related Answers

Anonymous

  • 464 Answers
  • Posted on Oct 24, 2009

SOURCE: GR465LXKS does not preheat to correct temperature.

did you check both the broil and the bake elements to make sure they were ok?

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Anonymous

  • 4323 Answers
  • Posted on Jan 14, 2011

SOURCE: Have a Whirlpool 30" free standing electric range.

Hi

The issue can either be a bad electronic control/clock assembly or the oven temperature sensor (probe) has gone bad again. To solve this issue start by checking the oven temp. sensor for 1100 ohms, if the rating is more then that then check the control and door switch and replace the part that is bad. Hope this helps...


Daniel

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Whirlpool YWFE710H0BS0 oven no longer heats up.

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The bottom oven is not functioning properly. When turned to fan oven the fan works intermittently and the element intermittently glows red hot

1.Even a bad relay door switch will hinder your oven from operating.

If your oven has internal fuses, a wiring or component problem could have caused a fuse to blow. A blown fuse is an indication that a component has shorted or failed, and the problem will need to be corrected. Most ovens that use fuses will have an indication of the circuits that are affected by a particular fuse. If an oven fuse has blown, then you should inspect the oven element and the associated wiring to determine the cause before replacing the fuse.

THINGS TO CHECK:

the broil element
is the heating element that is found at the top of the oven and produces a very high heat for broiling. If the broil element isn't working, you should first do a visual inspection for signs that the element has blistered or separated. If the element appears normal then you can check for continuity with a multi-meter. Remove power from the appliance before performing this test. Remove the back panel and locate the terminals for the broil element and inspect the terminals and wires for signs of overheating or damage.

If there is no continuity then the element will need to be replaced. If the wires are damaged then they will need to be repaired. If the element is ok then you will need to check the broil circuit to determine the cause. This involves live voltage checks and should only be performed by qualified persons. Components to check include fuses, if the range is equipped, and oven control thermostat or electronic control. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms


The bake element
is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.


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is the heating element that is found at the top of the oven and produces a very high heat for broiling. If the broil element isn't working, you should first do a visual inspection for signs that the element has blistered or separated. If the element appears normal then you can check for continuity with a multi-meter. Remove power from the appliance before performing this test. Remove the back panel and locate the terminals for the broil element and inspect the terminals and wires for signs of overheating or damage.

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The bake element
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Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms

The oven safety valve
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I offer free advice bcuz God is so good!


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is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.
I offer free advice bcuz God is so good!



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No heat when set to broil but the bake turns on the broil element. nothing turns on the bake element. are the wires hooked back correctly?

see the next steps and proceed according with commong sense: God bless you
Usually, when an oven won't broil, it's because the broiler element is burned out. The broiler element in an electric oven is the black, pencil-thick tube at the top of the oven. When the broiler is on, the element glows red. This element has an expected life-span of several years. It may last for only one; it may last for many more. When the element burns out, you need to replace it. To determine if the heating element is burned out, watch the part testing video at the bottom of thi
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the broil element
is the heating element that is found at the top of the oven and produces a very high heat for broiling. If the broil element isn't working, you should first do a visual inspection for signs that the element has blistered or separated. If the element appears normal then you can check for continuity with a multi-meter. Remove power from the appliance before performing this test. Remove the back panel and locate the terminals for the broil element and inspect the terminals and wires for signs of overheating or damage.

If there is no continuity then the element will need to be replaced. If the wires are damaged then they will need to be repaired. If the element is ok then you will need to check the broil circuit to determine the cause. This involves live voltage checks and should only be performed by qualified persons. Components to check include fuses, if the range is equipped, and oven control thermostat or electronic control. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms


The bake element
is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.
I offer free advice bcuz God is so good!

element how-to-repair-an-oven element-undefined-undefined-0_2.jpg

element test bake broil with meter-undefined-undefined-2_1.jpg

gas safety valve ovengassafetyvalve2-undefined-undefined-5_1.jpg

element removal repair electric oven-undefined-undefined-9_0.gif
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Model RBS275PDB12. I had a recent Power Failure. Since the oven has malfunctioned. When placed on bake the preheat timer does not display. At 350, the baking element gets warm. At higher temps the...

Good Afternoon! If your Whirlpool oven isn't heating to temperature, and your temperature sensor is reading good, the control board may be the issue. Fixyourboard.com can test and if necessary repair the control board in your oven. We back all control board rebuilds with an industry leading two year warranty. Contact us for more information- [email protected]
Thank you!
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I have a Fridgidaire Model # PLEB30S8CCC wall oven. The broiler works fine. The oven is very slow to heat up, 20 minutes to reach 250. I checked the lower element with a omp meter it read 20. Is that...

Hello there and than you for choosing Fixya
If your oven does not heat, does not heat enough or does not broil, a common cause is a burned out heating element. There are two elements, the baking element on the floor of the oven and the broiling element on the ceiling of the oven. They are about the diameter of a pencil and typically supported by metal stand-offs.
This easiest test you can do is to turn on the oven and observe the heating element. If it glows red, the element is working. When baking, the broiling element may come on to assist with preheating or to maintain the oven temperature. When set to bake, if the broiler comes on, but the baking element does not, the likely cause is a burned out baking element.
When set to broil, the broil element should glow red, but the bake element typically is not used. If the broiler does not glow, it is likely a burned out heating element.
There are other possible causes of these symptoms, refer to our diagnostic page for some other possibilities.
To test the heating element using a multimeter, follow the steps provided below.
  1. Unplug the oven or turn off the power at the breaker or fuse box.
  2. Follow the heating element back to where it goes through the wall of the oven. Remove the bracket that secures the element in place.
  3. Unscrew or unfasten any stand-off supports that secure the element to the oven.
  4. Pull the element part way out to expose the oven's wiring connected the element.
  5. Label the wires and secure them in place so they do not fall back into the cavity.
  6. Disconnect the wires from the element.
  7. Using a multimeter set to x1, touch one probe to each of the element contacts. Expect resistance in the range of 20 to 40 ohms. Infinite or kilo-ohm resistance usually indicates a bad element and it should be replaced.
  8. If the element tests okay, reconnect the wires, slip them back into the cavity and resecure the element.
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Fef369cgsd frigidaire oven

What do you mean by, "properly"?
Is it heating or not at all?
Is it not hot enough, or too hot?
Upper element is for broil. It may come on briefly during bake, but usually at half power. It doesn't glow red.
Does the bottom element glow red? If not, inspect lower element, which is the bake element, for pits and rough spots. These may be signs of failure.
UNPLUG STOVE!! Remove bake element and check for continuity. If it shows open, replace. You can probably take to parts store and they can test it for you.
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