When click bb button my options buttom doesn work

This issue is still questionable and even BB team doesn't expose any explanation regarding this icon,some says that was an application update,some are saying ebay apps,but i don't think network providers has the resource of this matter and provide an icon which they want to update something or any.

go into your options. you should see a whitish antenna icon. click on it you have likely shut off your wireless off. just looking at my bb and the icon is white and looks like a webcam on a tripod.

robert

1. Turn off all your wireless connections
2. Go to the Options icon on the device
3. Select Advanced Options
4. Select SIM Card
5. Hit the Menu key to select Show Keyboard
6. Enter mepd (you will not be able to see the typed info)(enter just the mepd, no spaces, etc.)
7. Enter the letters: mep2
8. Now it will say enter network mep code
9. Enter the code given you, usually about 16 digits
10. Your Storm is now unlocked.

It's instructions of http://blackberrymep.com , it may help you
1. Insert any sim card
2. Turn off all of the wireless connections
3. Go to Options
4. Select Advanced Options
5. Select SIM Card
6. Hit menu select show keyboard (where needed)
7. Type MEPPD or MEPD (you will not be able to see the typed info)
8. Enter MEP2 or MEPP2
9. Now it will say enter network mep code
10. Enter Unlock Code

From the home screen where the icons used to be, press the BB menu butoon, then select Show all and press the Pearl Button.

If that does not work, then download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

If the issue is still present, then it could be hardware related, and may need to be repaired or replaced. I would then suggest contacting your Provider for Hardware Support.

you may have inadvertently hidden the icon. if you hit the blackberry icon button on the phone (the one that expands to view all icons) while on the main screen you should see an item that says show all. click on this and you may bring it back. if it does, highlight the icon and hit the blackberry icon button again and uncheck hide.

Are you able to receive emails on your device? Do you see a 1xev, 1XEV, or 1X?

There are a few places you can look if you are able to get email.

First, Click the Blackberry menu button so you can see all your icons.
If you dont see the Browser Icon on this list, it may have been moved to another folder, or hidden.

If hidden please follow the steps below:
-Press the blacberry menu button
-Select Show all
-Locate the greyed out icon that says Browser
-Highlight it, dont open it, select the blackberry menu button
-Select Hide, this will take off the check next to Hide.
-Select the Blackberry menu button
-Select Show All - this will rehide the hidden icons

If in another folder:

-Choose the folder
-Repeat steps above until you find the Browser Icon

Chances are it might have accidently been hidden or moved to a folder.

Hi ,
you might have get confused and updated with a wrong firmware ? as those available in 2 models 9500 and 9530 ?

Best Regards

Dear Vbcarroll,

on your blackberry go in main menu- options- advance options- default services. if you have enterprise mail account setup with personal mail account, it can be the case that at the moment it is showing as desktop services but when you are in there click on main menu and change options to other mailbox which is in your case personal mail account.

that way in inbox you will receive both emails and you can see all together.

but as far as i know, I haven't setup personal account on my blackberry but i believe within main menu you get created another icon like mobile mailbox and where your personal mailbox emails are coming in. if option one doesn't work then please try to look for this new created icon within main menu.

update me if none of them are working or any other problem.

Thanks.

Regards,

AJoshi

from the Blackberry Storm forums:

"The Recovery process for me was to Wipe the Handheld.

I first conncected by BB Storm to my computer.
Launch Blackberry Desktop Manager
Click on Backup and Restore
Click on Backup to backup the device.

After the backup completes, on the device, go to Options, Security Options, General Settings. Press the "berry" button on the device, select "Wipe Handheld".

There were a couple of options where I could choose the type of wipe I wanted. I chose the one would left my installed applications alone.

When the wipe is complete, connect back to the computer and run Blackberry Desktop Manager and perform the restore operation.

In my case, before I did the restore operation, I checked the timer to see if it was working (it was). After restoring the data, it was still working."

I had the same problem. Above solution worked.

Alan Silberlight