Question about GE Profile Prodigy WPSE4200A

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HELP GREASE RUINING CLOTHES IN WASHER

Why will my washer put grease on my clothes?  I have ruined two uniforms now due to grease stains on my uniform pants and now have ruined a shirt of my husbands.  It happens in the washer.  I have done two or three empty wash runs with bleach and soap to see if it needed to be cleaned but is still happening.  Any ideas short of having to get a new washer...
My email is [email protected]
thank you
Dolly Taylor
PS I own a GE Profile Washer and Dryer had them about 4-5 years.

Posted by dollyt on

  • dollyt Oct 23, 2007

    WISH I HAD THE MONEY TO JUST THROW IT AWAY AND GET A WHIRLPOOL.  BUT DON'T SO CAN'T.  BUT I THINK I FOUND THE PROBLEM.  THE FABRIC SOFTENER CUP HAD A THICK LAYER OF BLACK CRUD IN IT SO I CLEANED IT OUT AND WILL WATCH IT TO MAKE SURE IT DOESN'T DO IT AGAIN.  I NEVER KNEW THAT THE CUP CAME OFF AND IT COULD BE CLEANED.  HOW DUMB CAN ONE PERSON BE?  

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Anonymous

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Over 5 years or cost over 250?
 throw it away, and get a Whirlpool

Posted on Oct 23, 2007

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Dave Harrison

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It sounds as though you have a problem with a transmission seal.  If the unit is within five (5) years old, it is still covered under the maufacturers warranty.  Locate your purchase receipt to see exactly when it was purchased and contact GE.

Posted on Oct 22, 2007

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