Question about Lucent PARTNER18 Corded Phone

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Need to change the main greeting on our lucent/partner system?

We have partner "voice messaging PC card" and a "Remote Access PC card" I did what consultel1 said, but after I press 0, it tells me "your call has been transfered to receptionist". What should I do next?

Posted by beckyyin1978 on

  • beckyyin1978 May 29, 2009

    I did dial 0#. Instead of getting the login prompt, the system tells me "Your call has been transferred to receptionist". Then it directs me to the voice mail and ask me to leave a message.

    My problem is that I cannot get to voicemail login prompt.


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2 Answers

Kurtis Golub

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You need to press 0 at the voicemail login prompt. If you dont have a button programmed you can dial Intercom-7-7-7. If the system is configured properly you will get the login prompt. You can then dial 0# for the admin login. The default password is 1234#

Posted on May 28, 2009

  • Kurtis Golub
    Kurtis Golub May 29, 2009

    Dial Intercom-7-7-7 to get to the login prompt

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HOW CAN I ACCESS MAIN MAILBOX TO CHANGE PASSWORDS ON LUCENT PARTNER 18D

Posted on Jun 04, 2009

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How do I access messages when I am not by the phone?


nschutz,

Remote Operation

You can operate your answering system from a remote location (when you are away from home, or from another room using a handset).

Use this function to check for recorded messages, to play or delete message. When using any touch-tone telephone, you can even record a new greeting message.

Remote Access away from Home
You can operate your answering system from a remote location using any touch-tone telephone.

1) Call your telephone number.
2) During the greeting message, press 0 and enter your PIN code
3) The answering system announces the current time and the number of messages stored in memory. Then you hear "To play incoming messages, press zero two.
For help, press one zero."
4) You may continue to listen to the voice prompts, or you may select a command from the following chart:

*For Memo Record and Greeting Message Record function, the first time you enter the corresponding command, it starts the Recording function. If you want to stop the recording, enter the command again.
5) After all of the voice prompts have been played, you hear intermittent beeps indicating that the system is in the command waiting mode. You may enter another command at this time from the chart.
6) When you are finished, hang up to exit the system. The answering system automatically returns to standby.

0 then 1 Repeat a Message
0 then 6 Answering System On
0 then 2 Play Incoming Messages
0 then 7 Memo Record/Stop*
0 then 3 Skip a Message
0 then 8 Greeting Message Record/Stop*
0 then 4 Delete a Message 0 then 9 Answering System Off
0 then 5 Stop Operation
1 then 0 Voice Prompts

Turn on the Answering System Remotely
If you have forgotten to turn on your answering system, you can turn it on remotely from any touch-tone telephone.
1) Call your telephone number.
2) Wait ten rings until the system answers. You hear intermittent beeps.
3) Press 0 and then enter your PIN code. The answering system announces the number of messages stored in memory. You hear "To play incoming messages, press zero two. For help, press one zero."
4) Press 0 then 6 to turn the answering system on. You hear the outgoing message and a confirmation tone.
5) Hang up the phone; subsequent calls will be answered by the system.

Respectfully,

Adam04

Feb 28, 2011 | Uniden Cordless Phone EXAI985

Tip

Change time/date on Partner ACS processors


<i><b>Partner ACS, any release</b></i><br><b>Changing the time on a Partner system must be done from extension # <b>10 </b>or <b>11</b>.</b><br><b>1. At station(Ext.10 or 11) press feature, 0, 0<br> 2. Press the left intercom 2 times<br> 3. Enter # 103<br> 4. Enter the correct time in 24 hr. format, for example:<br> * to set the time for 09:00 A.M., enter 0900<br> * to set the time for 04:45 P.M., enter 1645<br> 5. Press feature, 0, 0</b><br><a href="http://www.Telemanuals.com"></a>

on Jul 17, 2008 | Avaya Partner Control Units and Cards:...

3 Answers

I left my Vtech phone in New York, left for Europe and forgot to set the answering machine on. When I call in I get a factory recorded announcement that I'm not available, etc. I have my PIN # with me,...


Can you please specify the exact model of the phone? Because the steps in accessing it remotely varies from model to model. Anyway, you can try to follow the steps posted here and then test:

Remote operation allows you to control the functions of the Answering System when you
are away from the Base,and call from an outside telephone line. The Answering
System cannot be accessed from another telephone on the same line. You can access
many of the Answering System functons from a remote location, such as listening to
messages, changing recorded announcements, and recording memos.
Remote operation can only be accessed from a touch tone telephone. If the remote phone
is set to pulse dialing, switch it tone. If tone dialing is not available, you will not be able
to access the Answering System.
Note: All function codes should be entered within 2 seconds in order to activate Remote
Operation.
To Activate Remote Operation From a Different Telephone Line
1. If the Answering System is OFF, you can dial your telephone number and wait for
the Answering System to answer your call after 10 rings. An announcement, "Please
enter your security code" is given, and you enter your security code to use remote
operation.
2. If the Answering System is ON, it will answer your call and begin playing the currently
selected announcement (as with any incoming call).
3. Enter # followed by your 2 digit security code during the announcement. The
default security code is 19.
4. Once the security code is received, a double confirmation beep will be given, and
you are in Remote Operation mode. You can then control the Answering Machine
functions using the telephone keypad.
5. The user can also enter the Remote Operation mode during message recording. The
procedure is the same as step 3. The recording will be stopped after entering the
valid security code "s#xx " and the incomplete message will be deleted. If " 0s"
is entered, the Answering System will release the line, but the recorded message
will still be retained.
6. If the user enters a wrong security code, the system will release the line.
Playing Messages Remotely
1. Press " #1 ", " #2 " or " #3 " on the touch tone keypad to play the messages in the
corresponding mailbox.
2. The system will announce "Mailbox X. You have XX new messages and XX old
messages" and the system will playback the new message only. If there are no new
messages, the system will announce "Mailbox X. You have XX old messages. On
the other hand, in the absence of old messages, the system will announce only the
number of new messages.
Repeat Messages During Playback
1. Press "#4" once during message playback to repeat the current message.
2. Press "#4" twice within 2 seconds to skip to the previous message.
Skip Messages During Playback
1. Press "#6" once to skip forward to the next message.
Stop Message Playback
1. Pressing "#5" during message playback will stop playback.
Deleting Messages
1. Press "#9" once during message playback to delete the current message.
Note: Playback will pause if "#" or " " is entered. Answering System will wait for the
command in the following 2 seconds. If no further tone is entered, playback will be resumed.
Memo Recording
1. Press " 8".
2. After selecting the mailbox by entering command "1", "2", "3", You will hear, "Now
recording", followed by a beep.
3. Enter "#5" to stop recording when you have finished.
Change OGM Remotely
1. Enter " 7" to record a new OGM. You will hear, "Now recording", followed by a
beep to signal start of recording.
2. Press "#5" to stop recording. Your new OGM will playback automatically.
Check OGM1 Remotely
Enter "#7" to review OGM. You will hear playback of OGM followed by a beep.
Turning Answering System ON or OFF
Pressing "#0" toggles the Answering System ON/OFF. "Answer machine on", or "Answer
machine off" will be announced, followed by a beep.
Voice Menu for Remote Operation
The system provides two pre-recorded voice menus to help you during remote operation.
Press " 5", and you will hear the simple voice menu.
The simple voice menu is as follows:
• Press "#1" to play mailbox 1.
• Press "#2" to play mailbox 2.
• Press "#3" to play mailbox 3.
• Press "#5" to stop.
• Press "#4" to repeat the message.
• Press "#6" to skip the message.
• Press "#9" to erase the message.
• Press " 5" for other functions.
(To advance voice menu)
The advanced voice menu is as follows:
• Press "#7" to review outgoing message.
• Press " 7" to record outgoing message.
• Press " 8" to record memo.
• Press "#4" twice to repeat previous message.
• Press "#0" to turn the system on or off.
• Press " 5" to return to the simple voice menu.
Pressing any function code will stop the voice menu, and perform the corresponding
functions.
Exiting Remote Operation
1. Enter " 0" on the touch tone keypad to exit remote operation mode. The Answering
System confirms your action with a long beep and then disconnects.
2. The Answering System also automatically disconnects if no key is pressed within 20
seconds during remote operation.

Oct 17, 2009 | Vtech Two Line Digital Answering Machine...

1 Answer

What do enter to get to my remote access messages . When I call from another phone to access my messages, what and when do I enter a number to route me to my messages


usuuuualy its usually a button from 1 to9 when you hear the voice start, then its sometimes 1-5-9 or 0-0-0-0, or 1-2-3-4~ it would state it in the manual what teh remote number is and how to change/set it up along with the number you press

Jul 15, 2009 | AT&T 1717 Digital Answering Machine

1 Answer

Have forgotten a password on one of our four extensions


f that doesnt work, can you acces the admin mailbox (Mailbox Zero - 0)? In admin you can initialize the password.

Jun 04, 2009 | Avaya PARTNER Voice Messaging 3.0 Full...

2 Answers

Avaya Lucent Partner Auto Attendant


Nope. You are stuck with that. If you want you can change the button that they press, to say....9 or something...make that a selector code transfer and it wont say "receptionist" any more.

Let me know I can help change the button press....

Mar 13, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

Need to change the main greeting on our lucent/partner system?


you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777 .Ona Partner Messaging System the admin mailbox is 0 with a default password of 1234. Once your into the admin mailbox press. 3 for greetings, and 6 to modify the menu. press *# to skip selector codes.Press 1 to record your new greeting 1 to stop recording. Press *# to approve or 21 to re-record hang up when finished.
hope that helps out

Dec 02, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Checking voice mail from remote location


If you are using Partner voicemail, you would just press *7 when you hear the voicemail system.

If you press *7, and do not get prompted for the extension number, you dont have a Partner voicemail.

Jun 13, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Remote Message Retrieval


Accessing the Answering System from another location.
from any touch tone phone by entering your 3 digit security code after you hear the outgoing message.
1. Dial the phone no. to which the answering system is connected to .
2. Enter the security code after you hear the tone.
3. Follow the voice menu to use the answering systems remote functions.
Review messages press 1
plack back messages press2
Stop message playback press 2 again
Erase message press 0 during playback
Skip message press 3
Turn off/on answer press 4
Review voice menu options press 7

Nov 27, 2007 | GE 27851 Cordless Phone

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