Just purchased a brother fax, scanner, copier model # MFC5440CNZ but didnt come with user guide. The unit will not operate because the error message unable to clean is coming up. Need help it says unable to clean. I tried unplugging it still getting message. What should I do ?
I am having usual problem of unable to clean (Brother MFC-5440CN). I have looked for any strange object but can't find any. Could this be amechanical problem and what is solution?
User's manual can be found here: http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_5440CN_5840CN_EN_108.PDF
The error message itself is due to either a mechanical problem with the device or a foreign object in the printer preventing it from functioning (torn paper, clip, etc). Open up the cover and check for anything that looks like it doesn't belong there.
The manual can be found here (its a PDF).
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