Does the flash ready indicator also stay off, after you opened the flash and pressed the shutter release button half?
Because that could indicate there is not enough power in the battery to charge the flash.
If the light comes on, and still the flash does not fire, there would be a serious problem. My guess; that only can be solved at the service centre.
To be sure nothing else is wrong. Charge the battery first.
Then switch on the camera, open the flash, select fill in flash and press the shutter release button half. If the flash ready indicator lights, press the shutter complete and see if it works.
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