Anonymous Posted on May 27, 2009

Seagate Free Agent Go Problem

Hi All,Need some help here. I am useing the Seagate Free Agent Go external hard disk, 320Gig. On the security tab i have created an encryption folder, together with my password to protect the files and save all my important files. This morning, when I open the seagate manager, go on the security tab it doesn't give me an option to open the encrypted folder. THe only options that appeared was to created password, re-enter password. I tried to to that and click enter but then it prompts me to the seagate manager home menu. I wasn't able to decrypt all my files.Ive checked on My Computer, click the drive, and it shows there the encyption folder ive made. But I need to use the seagate manag er, and go to security tab to open the encrypted file. Please help. Thanks.

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Anonymous

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Posted on Sep 09, 2009

Anonymous

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Joined: Sep 09, 2009

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Install the seagate manager on a different computer and decrypt the files there first then move it back to your computer using the basic copy/cut and paste.

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