DataCard printer ribbon breaks

The print ribbon is not moving properly.
1. Open the printer and remove the ribbon cartridge.
2. Reposition, repair, or replace the ribbon and advance the repaired area one full turn.
3. Replace the ribbon cartridge and close the printer.

Every time you open the printer, it advances CMYK panel 01 to position the print head.This can cause loss of ribbon. Avoid opening the printer to the maximum you canoptimize your prints.

remove the ribbon and make sure the winding is correct. It sounds like the ribbon is in backwards

Do you get any errors?
1 st unplug and plug in to reset power
2nd replace print ribbon with new one, could be bad ribbon or bad RFID tag on the ribbon
3rd try printing a different card
if still not working i would recommend sending in for service.
Contact MidWestIdSolutions.com for more info.

it sounds like a driver error try to reinstall the software

I’m happy to help further over the phone at https://www.6ya.com/expert/alex_32392698f23d119d

this machine use the thermal pressure to press out ribbon and card,
so you need check
1) your new installed ribbon is original parts or fake one
2) check again your ribbon install at properate possition and move normally when printing, or reinstall it.
3) check if there is any gap which will lost the presure balnace betwwen printer head and pressure base.
just give you some idea, send any question please
hope you fix it.

Hello,
The printer does not know the the model of the ribbon installed and thinks it is a monochrome (single color) Print ribbon. You can verify this in the Driver toolbox under the supply tab, or in the advanced printing options.
The Datacard SP series printers use an RFID Radio freq. tag in the take up spool end of the ribbon. This identify s the ribbon model and supply use settings for the printer.
Make sure you have the most recent driver and firmware from Datacard, There is a firmware Update Available to help reading "weak" RFID tag's
Next try removing the RFID tag from another (old) ribbon and see if it that fixes the problem)
Aside from that you:
May have a counterfeit (non-Datacard) ribbon
A bad RFID tag
Someone removed your RFID tag
You need a firmware update (weak RFID tag)
A bad RFID reviver in the printer, which is a fairly cheap repair.
Basically try a new print ribbon if that does not correct the issue, have the printer serviced.
www.TulsaBiz.net

in order of most likely
1 edge to edge settings in printer tool box are off.
2. print ribbon carriage (blue part you put the ribbon on is bad)
3. Bad ribbon
4. dealer needs to service to calibrate print head temp
tulsabiz.net for more info

It sounds like the printhead temperature needs to be increased in the print driver. This will enhance the color and density of the ribbon transfer to the card.

For techncial assistance for id card printers by blog, visit our blog at www.safecardid.com/blog

There could be either of the following issues:

1. Check the print head temperature to make sure that it is hot enough to transfer the ribbon to the card.

2. The surface of the PVC card may not be image compatible. Try another brand of card or opt to 60/40 composite cards for testing.

For technical assistance by blog for id card printers, see our blog at www.safecardid.com/blog/