Question about Compaq Presario 5000 PC Desktop

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Deleted CD Rom

Accidentally deleted CD Rom, have disk for compaq but can't use it

Posted by JODI1 on

  • 4 more comments 
  • JODI1 Oct 21, 2007

    Where on the internet can I download this info from?

  • JODI1 Oct 21, 2007

    To eagle338.. Didn't work.       To Cameron07 ...Yes it is a recovery disk for compaq       JODI1

  • JODI1 Oct 21, 2007

    eagle338, how do I connect to link

  • JODI1 Oct 21, 2007

    Where do I find the product#?

  • JODI1 Oct 21, 2007

    Found my product # but still can not download recovery CD from link... Boo-Hoo

  • Gayle M Dec 02, 2007

    Hi, i have an old compaq presario 5522 with windows 98, it has not been used for ages, when i try to start it up goes through the memory test and stops with just a blinking cursor, i can't start in safe mode or get the BIOS up using the F2 key, the dvd drive does not work it lights up but will not read a disk, i have loaded a diagnostic start up floopy disk and got the start up screen i can't see the D drive, It lists the A floopy drive and hard drive, I have also tried resetting it to the defaults on the start up screen and also checked all the cables and it still will not work,



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First, we need to know what it is, is it  recovery disk?

Posted on Oct 21, 2007

  • 4 more comments 
  • Anonymous Oct 21, 2007

    Great it worked out.

    If you need help burning the recovery iso to a disk let us know.

  • Anonymous Oct 21, 2007

    Click this:

    Or copy and paste it into your browser and press enter to connect.

    Once there just follow the instructions

  • Anonymous Oct 21, 2007

    Or I can do it for you,

    What is your Product number?

  • Anonymous Oct 21, 2007

    If for some reason you can't download it, or order one.

    You will need to buy a Windows XP Disk from any store, or online.

    Or try on ebay.

    I can get you one, and mail you one if you want.

    But I've ran into issues like what your having before. What you need to know is you don't need the Recovery CD that came with your PC to recover it, you can use any Operating System Disk to install it. Only difference is there was pre installed software on that recovery disk.

  • Anonymous Oct 21, 2007

    Can you access the desktop?
    If so do this:
    Press:(All at the same time)
    CTRL + ALT + S

    That will bring up your info.

    If you can't do that, your model number should be on the back,or side of the CPU(the big ass part of the desktop)

    Product number looks like:

    More info here:

  • Anonymous Oct 21, 2007

    What is your product number, I can check for you.




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  • 4,889 Answers

Cool my friend you can use system restore to get it back..
Click Start->Run->type msconfig->click Launch System Restore button...Click restore my computer to an earlier time->select a restore point->click restore
PS:it will backup all of your software and will lose nothing..

Let me know if it worked..
Good luck!

Posted on Oct 21, 2007



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1 Answer

My compaq presario cq40 again n again tell(there is no disk in the drive. please insert a disk in to drive) n i not have a cd rom driver plz tell me how is soul

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders







This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
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hope this helps

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Robert from Blitware

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My computer doesnt show the disk drive

The ! mark is telling you that the computer knows you have a CD-ROM drive it just does not know how to talk to the device aka (driver)

If you have the disk the laptop came with it should have the drivers for the CD-ROM. If you don't you will need to go online and type in the model of you CD-ROM and the driver needed for it. Once you download the driver and reboot your laptop when you check the device manager the ! mark should go away.

Sometimes you can just right click on the device with the ! mark and say update driver and it might find the driver automatically for you.

Good Luck


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Cd rom does not show up in device maneger,wont

1.Check withBISO whether CDROM is there?
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Oct 12, 2009 | Compaq Presario Notebook

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Compaq laptop CD-Rom has power, but is not recognized by system

to resolve this problem remove the disk from the drive,then click on run and type regedit and you will see registry editior and follow the path bellow
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hi! there,
click F2 or delete configure your bios set up,
1st. priority cd room
2bd priority hardisk
3rd floopy
click F10 exit and save
rhen start run,insert your restore cd.cheers

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Non-system disk or disk error

Is you cd-rom drive shot - are you trying to boot up your computer through an xp or windows cd? If it is, it's not going to recognize and boot up. You'd be best getting a new drive - look around for someone with a Compaq Evo 800cp. They have the same exact cd-rom drive. Here are your compatible cd-rom devices:
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Deleted CD Rom, Have dicovery disk but can,t use it, need download

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Oct 21, 2007 | Compaq Presario 5000 PC Desktop

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