Canon Pixma MX410 All-In-One Printer Logo
Dannette Jensen Posted on Jan 09, 2014
Answered by a Fixya Expert

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Black line scan

When I use my automatic feeder to fax or copy it is leaving a thick black line on the right side of the paper. I went through the machine clean and roller cleaning steps to no avail. What is the problem?

1 Answer

Dimitar Todorov

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  • Expert 241 Answers
  • Posted on Jan 10, 2014
Dimitar Todorov
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Joined: Dec 17, 2008
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Open the scanner lid and clean the narrow glass in the left-hand part of the scanning area. Look for remains from ink or corrector at the far end and wipe them out. The narrow glass should be entirely clear to make good copies from the feeder.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jul 27, 2007

SOURCE: canon pixma mp780 - vertical line on printing

Not sure if this will help but there is a small glass panel to the left of your flatbed scanner- this must be clean or else I get a black vertical line in my printing.

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Anonymous

  • Posted on Dec 04, 2007

SOURCE: Black line on copy while using paper feeder

try cleaning the feeder glass

Anonymous

  • 41 Answers
  • Posted on Feb 23, 2008

SOURCE: thin black lines (mp 530)

Here's the link for how to clean the unit... I was going to post the instructions here, but there are pictures that might be helpful to you.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=13371

Before doing anything more drastic, I would try this.. let us know how it turns out.. if it doesn't work, we'll go from there.

Maggie B

Anonymous

  • 1 Answer
  • Posted on Mar 24, 2009

SOURCE: top feeder not working MF6550

One or both of the ADF hinges are bad. The ADF cover doesn't close all of the way causing feed failure of the original and shading on the side of the copy because the scanned original is not fully contacting the **** exposure glass on the front operators side.

Anonymous

  • 15 Answers
  • Posted on Jun 09, 2009

SOURCE: Line appears on copies when using the automatic feeder.

You have a piece of dirt or whiteout on the scanner glass. When the paper is moving by, it creates a "Line" if the paper is sitting still on the glass, it may be a dot or it may even use a different glass alltogether for ADF vs Paltten scanning.

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Related Questions:

0helpful
1answer

How do I fix this

Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans

support.hp.com/us-en/document/c02881567
Figure : Sample output with vertical colored bands or lines ... Remove any paper from the automatic document feeder (ADF) tray. ... To protect the scanner, do not spray the glass cleaner directly on the glass. .... determine if your printer is still under warranty, and then Contact HP Support to schedule a repair or replacement.

How to get rid of lines on a copied page - YouTube

? 2:10
https://www.youtube.com/watch?v=xTJpCg5sHl0
Feb 17, 2010 - Uploaded by Wayne Springer
When you make copies on your copy machine, does it ever leave a black vertical line ... QLS ' How to Eliminate Vertical Linesfrom Scans, Copies & Faxes ... Part 2- Fix or repair color laser printer with fading, light print, or lines ...
0helpful
1answer

Problem with copy/scan from Feeder

clean that small glass on printer if problem still continue open all machine and try blow it blower machine!
0helpful
1answer

Black line 1 inch wide right side ,when copies are made and faxing

Hi,
When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!
creativetech_52.jpg
Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

1helpful
1answer

Leaving a wide black line in right hand side of transaction

Pop open the fax document feeder, and look for a glass strip about 1cm wide, that runs from left to right across the machine.
You will probably see a few spots of dirt, or more commonly, a blob of white liquid paper stuck on the glass, on the side of the machine that corresponds to the black lines on your fax.
Clean this glass strip gently, using a soft cloth dampened with a mild detergent. I often use diluted windex. You may need to scrape liquid paper gently with your fingernail. Close the cover.

Next, put a blank sheet into the feeder and make a copy of the blank page. If you have cleaned it properly, the copy will be blank as well. If you still have a line, align it with the feeder and use this as a guide to show you where the glass may still have some **** stuck on it.

Good luck!
2helpful
2answers

Brother Intellifax 1" black line on right in send & copy modes

lift up your document feeder and check for something on the **** glass
6helpful
1answer

Thick line when goes throught auto feeder

The automatic feeder passes the page over the scanner, the scanner does move, so even a small mark (often find it is correction fluid) will effect the whole page, check the glass on the left side of the scanner for any sort of mark
10helpful
1answer

Black line down one side of paper

Lift the auto feeder cover and clean the narrow glass that the originals are scanned across...sounds like you have some dirt there -maybe correction fluid? That's the most common.
Please rate me :)
0helpful
1answer

Fax doesnt work right

Either a section of your l.e.d. array is dead (lights that light up under the sheet feeder when scanning), or the scanner glass under the sheet feeder is VERY dirty, but it's unlikely that it would be that contaminated. You can try cleaning it, but my money is on the LED's
0helpful
1answer

BLACK LINE 1" THICK ON FAX COPY BEING SENT OUT

I bet your incoming pages are clean right? The Laser is not used for outgoing faxes.
Lift up your document feeder and clean the scanner glass that the documents are scanned across
0helpful
1answer

Fax

If you use the automatic document feeder to make a copy, do you see the same line? If so, the scanner glass needs to be cleaned. Not the entire glass, just the small area to the left side that scans paper as it is fed through the automatic sheet feeder. Use a soft cloth lightly dampened with plain water to remove any material on this area of the scanner glass.
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